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[Resolved] problem with email for password reset

Simple Membership Plugin › Forums › Simple Membership Plugin › problem with email for password reset

Tagged: email, notification, password, reset

  • This topic has 2 replies, 2 voices, and was last updated 4 years ago by MargaS.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • May 6, 2022 at 9:17 am #23842
    MargaS
    Participant

    Hello team,

    I´m new with this plug in, and I love it, slowly I get it with the documentation.
    What is strange, and maybe I did something wrong, maybe someone can have a look to this;
    I changed the email notification text into german.
    And now I wanted to test when I forgot my password.
    But I got this message and there is no new password in it.
    How is this possible. Maybe I forgot a code.
    I cannot find the email original english in the documentation.

    Guten Tag {first_name} {last_name}

    Hier ist Ihr neues Passwort:

    Benutzername: {user_name}
    Passwort: {Password}

    Sie können das Passwort im Abschnitt “Profil bearbeiten” der Website ändern (nachdem Sie sich auf der Website angemeldet haben).

    Dankeschön

    May 8, 2022 at 12:30 am #23850
    mbrsolution
    Moderator

    Hi,

    I think your issue is the password email merge tag. Please change it to {password} with a lower case p. Currently you have it with an upper case P {Password} which is incorrect.

    Also just for your information as per your request. Please read below for the English version of that message.

    Dear {first_name} {last_name}
    
    Here is your new password:
    
    Username: {user_name}
    Password: {password}
    
    You can change the password from the edit profile section of the site (after you log into the site)
    
    Thank You

    Let me know if this helps you.

    Kind regards.

    May 9, 2022 at 12:36 pm #23865
    MargaS
    Participant

    Yes thank you,
    that was the problem..

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