Membership Plugin

WordPress Membership Plugin

  • Home
  • Documentation
  • Addons
  • Support
    • Quick Setup
    • Documentation
    • Premium Addon Support
    • Paid Support
    • Support Forum
    • Support Forum Search
    • Forum Login
    • Forum Registration
  • Contact

[Resolved] Paypal Renewal with a distinct email possible?

Simple Membership Plugin › Forums › Simple Membership Plugin › Paypal Renewal with a distinct email possible?

Tagged: email, paypal, renewal

  • This topic has 4 replies, 2 voices, and was last updated 4 years, 1 month ago by Eric iStudio101.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 21, 2022 at 2:45 pm #23649
    Eric iStudio101
    Participant

    Hi
    To test the renewal mechanism with PayPal, I created an account with a given email, and for the Paiment option, I selected the renewal mechanism via a PayPal account. This papypal account uses a different email than my test email account.
    At the first subscription, everything did work well. The account get subscribed for 1 month. After the 1st month, I was notified by PayPal that a new paiement has been performed, but the related SM account is still expired.
    I don’t know if I did something wrong or if this scenario is not supported : “subscribe with an email while related recurrent renewal via PayPal is done with another email”.
    Could someone confirm me this?
    Thanks

    February 22, 2022 at 1:04 am #23652
    mbrsolution
    Moderator

    Hi,

    “subscribe with an email while related recurrent renewal via PayPal is done with another email”.

    Are you saying that the recurring payment is carried out using a different email account than the original email used for the subscription. Is this correct?

    Regards.

    February 22, 2022 at 6:39 am #23656
    Eric iStudio101
    Participant

    Exactly.
    Is it supported? It seems not unless I did an unexpected operation somewhere.
    Thanks

    February 22, 2022 at 11:49 am #23658
    mbrsolution
    Moderator

    Hi,

    Is it supported?

    Unfortunately no.

    Kind regards.

    February 23, 2022 at 9:46 am #23662
    Eric iStudio101
    Participant

    Oh, it’s a pity. I’ll add a notice in the subscription page.
    Thank you for the reply Sir.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Please read this message before using our plugin.

Search

Featured Addons and Extensions

  • Membership Form Builder Addon
  • Member Directory Listing Addon
  • WooCommerce Payment Integration
  • Member Data Exporter Addon

Documentation

  • Documentation Index Page

Copyright © 2026 | Simple Membership Plugin | Privacy Policy