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[Resolved] Omit Paypal customer shipping address?

Simple Membership Plugin › Forums › Simple Membership Plugin › Omit Paypal customer shipping address?

Tagged: paypal payments, privacy

  • This topic has 5 replies, 3 voices, and was last updated 8 years, 10 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 27, 2017 at 5:54 pm #12802
    PKLentz
    Participant

    Hi,

    I’ve implemented SWPM recently and am really liking it.

    One thing that bothers me a bit is that I receive customer street addresses when charging them for digital goods (subscription/site access). This seems unnecessary to me, and I wonder if it doesn’t cause some potential subscribers to turn back from paying out of privacy concerns: “Why does he want my exact physical address for a $1 site registration?”

    I would love to be able to disable this so that Paypal does not by default include the user’s shipping address. Is there a way?

    PK

    December 27, 2017 at 11:05 pm #12806
    mbrsolution
    Moderator

    Hi, to control which fields are included in your forms you need the following addon Form Builder.

    Let me know if you need more help.

    Thank you

    December 27, 2017 at 11:21 pm #12807
    PKLentz
    Participant

    Thanks, but unless I misunderstand, this is only for the user registration and profile. I’m not speaking of asking the user for their address on registration. I don’t do that.

    It is Paypal that is sending me the user’s Verified Shipping address that’s attached to their Paypal account. I know from past checkouts that Paypal has an option of not sending a Shipping address with Payment. e.g. in the case of digital delivery.

    Something in the Paypal Payment button paramaters would seem to be what signals Paypal to either include a shipping address with the user’s payment or not. I would like it not to include one.

    December 27, 2017 at 11:33 pm #12808
    mbrsolution
    Moderator

    Thank you for clarifying further your question. I now understand better what you mean. I have submitted a message to the developers to investigate further this issue.

    Thank you

    December 28, 2017 at 12:25 am #12809
    PKLentz
    Participant

    That’s fantastic, thank you.

    December 29, 2017 at 2:04 am #12811
    admin
    Keymaster

    Simple membership plugin tells paypal not to collect address (so that’s already in there). I think you are talking about billing address. That is something PayPal is always going to collect for fraud prevention. You can ask paypal support team if you can remove the collection of billing address data on their checkout page.

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