No Longer Able to Register New Members

[Anonymous]

I recently sent the following to PayPal.

I have a website at https://ChristianGays.com. I use Simple Membership to receive subscription payments. All was working fine until a few days ago when new members were unable to register.

The money is processed through PayPal but the person doesn’t get registered. The error they get is

“Error! Invalid Request. Could not find a match for the given security code and the user ID.”

I recently added PayPal to my WooCommerce Store on my subdomain at https://store.christiangays.com

Could this addition be causing a conflict with my original registration settings? If so, how do I fix it?

PayPal says: This sounds like an error with the simple membership plugin as this is not an error from us.

Does anyone have any ideas?
Thank you.

[Anonymous]

Additional Information: I have tested this using twenty-sixteen theme and have de-activated all plugins except Simple Membership and BuddyPress.

The logs show:

[10/13/2016 11:17 AM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[10/13/2016 11:17 AM] – SUCCESS :Post string : txn_type=subscr_eot&subscr_id=S-1KW8289428371483P&last_name=hamilton&residence_country=CA&item_name=2+day+test+10+cents&mc_currency=&business=ma3ry%40icloud.com&verify_sign=AO8aE1Z7ZwIae5T4w.Xyv5sspWjlAvKpAjSSn8vb7oPfdJrSFwl2WJoy&payer_status=verified&payer_email=garryhamilton36%40gmail.com&first_name=garry&receiver_email=ma3ry%40icloud.com&payer_id=MX82VJFKYSVPA&item_number=15987&custom=subsc_ref%3D10%26user_ip%3D70.29.46.204&charset=windows-1252&notify_version=3.8&ipn_track_id=fe6a15a3dcd95&
[10/13/2016 11:17 AM] – SUCCESS :Checking if PayPal IPN response is valid
[10/13/2016 11:17 AM] – SUCCESS :Connecting to: https://www.paypal.com/cgi-bin/webscr
[10/13/2016 11:17 AM] – SUCCESS :IPN successfully verified.
[10/13/2016 11:17 AM] – SUCCESS :Creating product Information to send.
[10/13/2016 11:17 AM] – SUCCESS :Retrieving member account from the database. Subscr_id: S-1KW8289428371483P
[10/13/2016 11:17 AM] – FAILURE :No member found for the given subscriber ID: S-1KW8289428371483P
[10/13/2016 11:17 AM] – SUCCESS :Subscription cancellation IPN received… nothing to do here(handled by the subscription IPN handler)
[10/13/2016 11:17 AM] – SUCCESS :Paypal class finished.

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[mbrsolution]

Hi Mary, please remember that currently there is no BuddyPress add-on developed for Simple Membership plugin.

[Anonymous]

I have been using it without an addon. I just do the registration through Simple Membership but Edit Profile takes them to BuddyPress Profile.

[mbrsolution]

Hi Mary, I guess I don’t have to do much with this post any more since you have submitted a support request to the developers. Is that correct?

[Anonymous]

Yes, that is correct. Just letting you in on what’s happening since you have been so helpful.

I was hoping to have heard from them today but so far nothing.

[Author]

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