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Hy,
I’m testing my paypal buy now button. The payment arrives to my paypal account, but it wont appear in the plugins payments section and no new user is created, therefore no email is sent. I read the debug file, it says: “FAILURE: Error! Failed to insert a new member record. This request will fail.” Everything else succeeds.
What can be the problem?
thanks!!debug file:
[12/12/2016 5:21 PM] – SUCCESS: Checking if PayPal IPN response is valid
[12/12/2016 5:21 PM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[12/12/2016 5:21 PM] – SUCCESS: IPN successfully verified.
[12/12/2016 5:21 PM] – SUCCESS: Creating product Information to send.
[12/12/2016 5:21 PM] – SUCCESS: Transaction Type: Buy Now/Subscribe
[12/12/2016 5:21 PM] – SUCCESS: Item Number: 164
[12/12/2016 5:21 PM] – SUCCESS: Item Name: Adatb�zis hozz�f�r�s
[12/12/2016 5:21 PM] – SUCCESS: Item Quantity: 1
[12/12/2016 5:21 PM] – SUCCESS: Item Total: 100
[12/12/2016 5:21 PM] – SUCCESS: Item Currency: HUF
[12/12/2016 5:21 PM] – SUCCESS: Membership payment paid for membership level ID: 2
[12/12/2016 5:21 PM] – SUCCESS: Transaction type: web_accept. Creating member account…
[12/12/2016 5:21 PM] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=2&user_ip=80.98.109.116, Unique reference: 09682609NL9266340
[12/12/2016 5:21 PM] – SUCCESS: Could not find any record using the given email address (bartokmarton@gmail.com). Attempting to query database using the unique reference: 09682609NL9266340
[12/12/2016 5:21 PM] – SUCCESS: Did not find a match for an existing member profile for the given reference. This must me a new payment from a new member.
[12/12/2016 5:21 PM] – SUCCESS: Creating new member account. Membership level ID: 2
[12/12/2016 5:21 PM] – FAILURE: Error! Failed to insert a new member record. This request will fail.
[12/12/2016 5:21 PM] – SUCCESS: Saving transaction data to the database table.
[12/12/2016 5:21 PM] – SUCCESS: Transaction data saved.
[12/12/2016 5:21 PM] – SUCCESS: Paypal class finished.Hi,
no, the only add-on I have installed is the custom messages add-on. And I am not in sandbox mode, actually, I’ve already lauched my page, but this error occured again. I had a succesful payment also from a different paypal account. What could be the problem? Your help is appreciated!
MáronWhat method did you use to create the PayPal payment button? The log file above says you used membership level ID:2 for this transaction, how many membership levels do you have?
@djgregb, can you start a new support thread.
Thank you
I have the plugin for over a year and it was woeking fine. Since February I have the same problem. Didn’t make any changes on my site. I updated the plugin to the latest version but that didn’t help either.
Is the problem in the new version?
Thanks@meitan, can you enable Debug mode then carry out another test. Then check the log file and report back.
Thank you
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