Membership Plugin

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[Resolved] Multiple attempts for submitting premium addon support ticket

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 18, 2019 at 5:34 pm #18458
    Ted
    Participant

    I’ve tried multiple times to submit a premium support ticket for the form builder and member listing addon I purchased in March and did not immediately download. I’ve since tried downloading and the link is expired. Please get back to me as I have already purchased this and need it active on my site immediately.

    June 18, 2019 at 9:42 pm #18459
    The Assurer
    Moderator

    The developer is being notified.

    June 19, 2019 at 5:01 am #18464
    admin
    Keymaster

    Hi, We did receive one of your contacts. A reply was sent to you about 4 hours ago. The reply was sent to your other email address (ted@tedseif……) that was used for the purchase. Please let me know if you didn’t get it.

    June 19, 2019 at 4:24 pm #18467
    Ted
    Participant

    Thank you, email was received and add-ons downloaded. Thank you for your help.

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