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[Resolved] Mobile login / logout problem

Simple Membership Plugin › Forums › Simple Membership Plugin › Mobile login / logout problem

Tagged: bug, login, mobile, session expired

  • This topic has 9 replies, 5 voices, and was last updated 8 years, 3 months ago by mbrsolution.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 10, 2015 at 5:55 pm #2039
    Hybr1d
    Participant

    Hello,

    I’m using your plugin since 3 months now and it’s pretty good.

    Never the less i’m experiencing a bug since the beginning.
    On mobile, after some days, you cannot access to the private pages anymore. Even if you disconnect, and reconnect, it says “session expired”.

    At first I thought it was the wordpress caching plugin, but no.
    But, if you close complety the mobile browser, and then clear the browser informations (history, cache,..) you can log again.

    I have users on iOS and Android, both experience this problem (not all of them, only 10%)

    On desktop everything is alright.

    June 11, 2015 at 1:58 am #2046
    mbrsolution
    Moderator

    Hi thank you for reporting this. You say only 10% report this problem using mobile devices. Do you know what version of Android, iOS or Windows they are running?

    June 11, 2015 at 8:52 pm #2058
    Hybr1d
    Participant

    I dont know about the other users, but I already had the problem,

    I Have android 5.0.2 and I use chrome 43.0 .

    June 11, 2015 at 11:17 pm #2063
    mbrsolution
    Moderator

    Thank you for sharing, one of the plugin developers will investigate further your issue.

    Regards

    June 13, 2015 at 1:53 am #2077
    admin
    Keymaster

    What caching plugin are you using?

    June 14, 2015 at 8:16 pm #2090
    Hybr1d
    Participant

    At first I used “WP Super Cache”,
    but I desactivated it and nothing changed.

    July 3, 2016 at 4:14 pm #7366
    Anthony
    Participant

    Please,I am having the same issues.Members can’t login using mobile devices.What do i do?

    July 3, 2016 at 9:32 pm #7372
    mbrsolution
    Moderator

    @Anthony do you have any security plugin installed that might be blocking the following file xmlrpc.php? Do you have any cache plugin installed?

    January 4, 2018 at 7:20 am #12878
    manojghote
    Participant

    Hello, Thanks for a nice plugin I am using this plugin for my client.
    Please, only one issue my client is unable to fill all form from iPhone6 and 7. We are using http:// line because all member level is free we don’t have any paid members. Do I need https:// line to run the plugin? Plugin working fine on laptop and desktop very well.

    Please check this URL
    http://livingpurposeinstitute.com/membership-login/
    http://livingpurposeinstitute.com/membership-join__trashed/membership-registration/

    Thanks
    Manoj

    January 4, 2018 at 8:37 am #12879
    mbrsolution
    Moderator

    Hi @manojghote, can you start a new support thread.

    Thank you

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