missing users in wp-user import

[pipepro]

User import stopped adding new activated users to the page. I have to put the users name in the search engine to add them to a membership group.

[mbrsolution]

Hi, did you check to make sure the user did not already exist as a member?

Can you carry out a test and add a new WordPress user. Then import the WordPress user. What happens when you carry out this action?

Regards

[pipepro]

My version of Simple Membership WP User Import is 1.5
Simple WordPress Membership Ver. 3.5.7
Yes I am sure users are not already members. The user import ID #s stop at 303 and I have since added 7 more members and of course the last addition was user ID 310.
In order for users names to show up at all in user import I have to enter their activated name in the search window and choose the option to import, but the imported user does not show on my wp-admin/admin.php?page=swpm-wp-import page
I would post a screen shot but you don’t have an upload option

[mbrsolution]

Thank you for sharing the extra information. I have submitted a message to the plugin developers to investigate this issue further.

Kind regards

[admin]

Maybe the pagination is missing. Do you actually see any pagination in that import interface? Something that you can use to go to the next page to view additional records?

[pipepro]

I don’t believe there is a problem with pagination I can advance pages through 303 imports

[pipepro]

plug in developers have not contacted me

[admin]

I can’t reproduce the issue so I can’t see anything wrong with the addon. Something specific to your site is messing it up. I can jump on your site and investigate but that will have to be done as a premium support:
https://simple-membership-plugin.com/paid-support-simple-membership-plugin/

[John]

I wonder if you need to increase the timeout settings on your php?

Just a thought.

[Author]

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