Membership Plugin

WordPress Membership Plugin

[Support request] Membership not autorenewing in a recurrent payment

Simple Membership Plugin › Forums › Simple Membership Plugin › Membership not autorenewing in a recurrent payment

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  • July 2, 2020 at 8:16 pm #20525
    runjie
    Participant

    Yes we understand. But which webhooks should we activate so that it automatically handles subscription cancellation?

    July 2, 2020 at 9:47 pm #20526
    runjie
    Participant

    “looking into your Stripe Dashboard logs, I can’t see any error here. Since you’re using a third party which is wp-simple membership to collect and pass payment details to Stripe, I would recommend reaching out to them about this, as they will have more insight into their integration than we do.”

    Stripe support tells us this

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