Member registration wrongly rejected on mismatched password

[VilnisVesma]

We had a problem whereby about 5% of new members’ registrations were failing because although they existed as users, their email addresses were being wrongly rejected as non-matching (even when copied and pasted). I noticed all the affected users had quite long email addresses, which they were also using as usernames. I discovered that if I deleted them as a user and then added them afresh as a member, it worked as long as I replaced their username with something shorter

[mbrsolution]

Hi did those users already exist in WordPress Users? Or did they sign up for the first time through your membership page?

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