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Member Pays but not added as Member in plugin

Simple Membership Plugin › Forums › Simple Membership Plugin › Member Pays but not added as Member in plugin

  • This topic has 1 reply, 2 voices, and was last updated 9 years, 7 months ago by mbrsolution.
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  • September 29, 2016 at 3:08 am #8438
    collabora
    Participant

    I just noticed a user that has auto-renewed membership via recurring paypal subscription does not show up in the (All) Members list. Its there in the Payments list however. See tPayments tab. Apparently I did not notice this a year ago

    How can this happen?

    September 29, 2016 at 3:45 am #8439
    mbrsolution
    Moderator

    Hi, this could be a one of. Because this is an old member it would not be easy to troubleshoot why this has happened. I would just keep a vigilant eye on this particular member.

    Make sure the plugin is also up to date and any other add-on used. Enable Debug mode and next time this member pays check the log file.

    Regards

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