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Member Login Issues

Simple Membership Plugin › Forums › Simple Membership Plugin › Member Login Issues

  • This topic has 1 reply, 2 voices, and was last updated 9 years, 4 months ago by mbrsolution.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 11, 2017 at 9:49 pm #10430
    oldfeet
    Participant

    Hey, my members are having more login issues.

    Several members are reporting that they cannot login. Even members who were once able to login are now having problems. They are saying that on the login page, it says they are logged in as a different member than who they actually are.

    For example, when ‘Chrt’ logs in and then goes to the profile page, it says:

    Logged in as
    lc2016
    Account Status
    Active
    Membership
    Premium Member
    Account Expiry
    Never
    Logout

    Which is not his account. This is not allowing the members to access the content. What could be causing this?

    March 11, 2017 at 10:18 pm #10434
    mbrsolution
    Moderator

    Hi, have you updated any plugins or your theme lately? Do you know when exactly this problem began? Do you have a cache plugin installed in your site?

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