Mailchimp settings tab not showing

[jason.kleinman@gmail.com]

I have already completed all of the steps here: https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

1. Temporarily deactivate ALL the plugins except the simple membership plugin.
No change
2. Temporarily deactivate ALL addons/extensions also (if you are using any).
N/A
3. Switched theme to default WP theme (2024 and 2025)
No change

WP Membership -> Mailchimp shows this menu:

MailChimp API Key:
The API Key of your MailChimp account (you can find it under the “Account” tab). Make sure to activate it first.

Enable Double Opt-In
Use this checkbox if you want to use the double opt-in option.

Remove Email From List When Subscription Payment is Cancelled
Remove member’s email from MailChimp list when subscription is cancelled.

And nothing else. Please help and thank you

[The Assurer]

Did you set the MailChimp list names in the membership level settings?

Please check the following for your installation:

1. Go to WP Admin → WP Membership → Membership Levels (or “Membership Levels” — whichever appears in your admin).

 

2. Edit each membership level you want to subscribe to MailChimp.

 

3. Look for a field labeled “MailChimp List Name” (or “MailChimp Audience/List Name”).

 

4. Enter exactly the name of your MailChimp audience/list (or, if relevant, “ListName|group1,group2” syntax when using interest groups) per the addon documentation.

 

5. Save / update the membership level.

 

6. Then test — register a new member under that level and see if their email is added to your MailChimp list (or check plugin debug logs if activated).

• This reply was modified 5 hours, 44 minutes ago by The Assurer.

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