Logout link not working swpm-logout=true

[ecommodate]

Clicking the logout link on the bottom of the /membership-login/ page does not seem to work.

ref: /membership-login/?swpm-logout=true

Could I please get some help with this?

I did purchase the form builder.

Thank you!

[mbrsolution]

Hi ecommodate can you enable debug and check the log file. You also mentioned that you purchase the form builder, is this question also related to the form builder?

Thank you

[ecommodate]

App6 is the test account:

Screen goes white.

[05/24/2015 8:43 PM] – SUCCESS :swpm_login action.
[05/24/2015 8:43 PM] – SUCCESS :login
[05/24/2015 8:43 PM] – SUCCESS :After login redirection addon. Checking if member need to be redirected.
[05/24/2015 8:43 PM] – SUCCESS :validate:App6|1433709798|d1971c80aa5eda2fe21b36222b7f89bf
[05/24/2015 8:43 PM] – SUCCESS :validate:Session Expired
[05/24/2015 8:43 PM] – SUCCESS :validate:Invalid User Name:O:8:”stdClass”:31:{s:9:”member_id”;s:2:”15″;s:9:”user_name”;s:4:”App6″;s:10:”first_name”;s:5:”Kelly”;s:9:”last_name”;s:3:”Lee”;s:8:”password”;s:34:”$P$BqeiDCVOAsRe7yv/ObWKh.0leMBrLC1″;s:12:”member_since”;s:10:”2015-05-23″;s:16:”membership_level”;s:1:”2″;s:22:”more_membership_levels”;s:0:””;s:13:”account_state”;s:6:”active”;s:13:”last_accessed”;s:19:”2015-05-23 22:00:37″;s:21:”last_accessed_from_ip”;s:14:”67.180.220.106″;s:5:”email”;s:34:”bayareamothers-app6@ecommodate.com”;s:5:”phone”;s:10:”4154565678″;s:14:”address_street”;s:0:””;s:12:”address_city”;s:0:””;s:13:”address_state”;s:0:””;s:15:”address_zipcode”;s:0:””;s:9:”home_page”;s:0:””;s:7:”country”;s:0:””;s:6:”gender”;s:6:”female”;s:8:”referrer”;s:0:””;s:10:”extra_info”;s:0:””;s:8:”reg_code”;s:0:””;s:19:”subscription_starts”;s:10:”2015-05-23″;s:24:”initial_membership_level”;s:1:”0″;s:6:”txn_id”;s:0:””;s:9:”subscr_id”;s:0:””;s:12:”company_name”;s:0:””;s:5:”notes”;s:0:””;s:5:”flags”;s:1:”0″;s:13:”profile_image”;s:0:””;}
[05/24/2015 8:43 PM] – SUCCESS :validate:bad hash
[05/24/2015 8:43 PM] – SUCCESS :validate:App6|1433709798|d1971c80aa5eda2fe21b36222b7f89bf
[05/24/2015 8:43 PM] – SUCCESS :validate:Session Expired
[05/24/2015 8:43 PM] – SUCCESS :validate:Invalid User Name:O:8:”stdClass”:31:{s:9:”member_id”;s:2:”15″;s:9:”user_name”;s:4:”App6″;s:10:”first_name”;s:5:”Kelly”;s:9:”last_name”;s:3:”Lee”;s:8:”password”;s:34:”$P$BqeiDCVOAsRe7yv/ObWKh.0leMBrLC1″;s:12:”member_since”;s:10:”2015-05-23″;s:16:”membership_level”;s:1:”2″;s:22:”more_membership_levels”;s:0:””;s:13:”account_state”;s:6:”active”;s:13:”last_accessed”;s:19:”2015-05-23 22:00:37″;s:21:”last_accessed_from_ip”;s:14:”67.180.220.106″;s:5:”email”;s:34:”bayareamothers-app6@ecommodate.com”;s:5:”phone”;s:10:”4154565678″;s:14:”address_street”;s:0:””;s:12:”address_city”;s:0:””;s:13:”address_state”;s:0:””;s:15:”address_zipcode”;s:0:””;s:9:”home_page”;s:0:””;s:7:”country”;s:0:””;s:6:”gender”;s:6:”female”;s:8:”referrer”;s:0:””;s:10:”extra_info”;s:0:””;s:8:”reg_code”;s:0:””;s:19:”subscription_starts”;s:10:”2015-05-23″;s:24:”initial_membership_level”;s:1:”0″;s:6:”txn_id”;s:0:””;s:9:”subscr_id”;s:0:””;s:12:”company_name”;s:0:””;s:5:”notes”;s:0:””;s:5:”flags”;s:1:”0″;s:13:”profile_image”;s:0:””;}
[05/24/2015 8:43 PM] – SUCCESS :validate:bad hash
[05/24/2015 8:43 PM] – SUCCESS :validate:App6|1433709798|d1971c80aa5eda2fe21b36222b7f89bf
[05/24/2015 8:43 PM] – SUCCESS :validate:Session Expired
[05/24/2015 8:43 PM] – SUCCESS :validate:Invalid User Name:O:8:”stdClass”:31:{s:9:”member_id”;s:2:”15″;s:9:”user_name”;s:4:”App6″;s:10:”first_name”;s:5:”Kelly”;s:9:”last_name”;s:3:”Lee”;s:8:”password”;s:34:”$P$BqeiDCVOAsRe7yv/ObWKh.0leMBrLC1″;s:12:”member_since”;s:10:”2015-05-23″;s:16:”membership_level”;s:1:”2″;s:22:”more_membership_levels”;s:0:””;s:13:”account_state”;s:6:”active”;s:13:”last_accessed”;s:19:”2015-05-23 22:00:37″;s:21:”last_accessed_from_ip”;s:14:”67.180.220.106″;s:5:”email”;s:34:”bayareamothers-app6@ecommodate.com”;s:5:”phone”;s:10:”4154565678″;s:14:”address_street”;s:0:””;s:12:”address_city”;s:0:””;s:13:”address_state”;s:0:””;s:15:”address_zipcode”;s:0:””;s:9:”home_page”;s:0:””;s:7:”country”;s:0:””;s:6:”gender”;s:6:”female”;s:8:”referrer”;s:0:””;s:10:”extra_info”;s:0:””;s:8:”reg_code”;s:0:””;s:19:”subscription_starts”;s:10:”2015-05-23″;s:24:”initial_membership_level”;s:1:”0″;s:6:”txn_id”;s:0:””;s:9:”subscr_id”;s:0:””;s:12:”company_name”;s:0:””;s:5:”notes”;s:0:””;s:5:”flags”;s:1:”0″;s:13:”profile_image”;s:0:””;}
[05/24/2015 8:43 PM] – SUCCESS :validate:bad hash
[05/24/2015 8:43 PM] – SUCCESS :validate:App6|1433709798|d1971c80aa5eda2fe21b36222b7f89bf
[05/24/2015 8:43 PM] – SUCCESS :validate:Session Expired
[05/24/2015 8:43 PM] – SUCCESS :validate:Invalid User Name:O:8:”stdClass”:31:{s:9:”member_id”;s:2:”15″;s:9:”user_name”;s:4:”App6″;s:10:”first_name”;s:5:”Kelly”;s:9:”last_name”;s:3:”Lee”;s:8:”password”;s:34:”$P$BqeiDCVOAsRe7yv/ObWKh.0leMBrLC1″;s:12:”member_since”;s:10:”2015-05-23″;s:16:”membership_level”;s:1:”2″;s:22:”more_membership_levels”;s:0:””;s:13:”account_state”;s:6:”active”;s:13:”last_accessed”;s:19:”2015-05-23 22:00:37″;s:21:”last_accessed_from_ip”;s:14:”67.180.220.106″;s:5:”email”;s:34:”bayareamothers-app6@ecommodate.com”;s:5:”phone”;s:10:”4154565678″;s:14:”address_street”;s:0:””;s:12:”address_city”;s:0:””;s:13:”address_state”;s:0:””;s:15:”address_zipcode”;s:0:””;s:9:”home_page”;s:0:””;s:7:”country”;s:0:””;s:6:”gender”;s:6:”female”;s:8:”referrer”;s:0:””;s:10:”extra_info”;s:0:””;s:8:”reg_code”;s:0:””;s:19:”subscription_starts”;s:10:”2015-05-23″;s:24:”initial_membership_level”;s:1:”0″;s:6:”txn_id”;s:0:””;s:9:”subscr_id”;s:0:””;s:12:”company_name”;s:0:””;s:5:”notes”;s:0:””;s:5:”flags”;s:1:”0″;s:13:”profile_image”;s:0:””;}
[05/24/2015 8:43 PM] – SUCCESS :validate:bad hash

[ecommodate]

just mentioned that I have the form builder, not that this issue is related to it.

[mbrsolution]

Hi have you tried the instructions in the following URL?

[LeicesterChris]

I’m having exactly the same problem, and even clearing cookies doesn’t work. Opening in an incognito doesn’t work. Same problem in both Chrome and Edge. Once I’m logged in, that’s it – it’s impossible to log out.

[LeicesterChris]

Just to give some further background – since it was impossible to log out, I added a redirection link after logout to take me to the login URL. That did allow me to log in as a different user, and the profile showed correctly. The fact it redirected implied that the system did think I’d logged out.

However, on the login page, if instead of logging in again I just went to the membership page – it still showed me as logged in as the OTHER user! This seems like a big security hole. It seems I can temporarily log in as a different user, but somewhere in the system the old user is still marked as being active.

I really hope there’s a workround for this, as the functionality otherwise is just what I want – but it really is essential for users to be able to log out.

[The Assurer]

The login state is controlled by cookies. If clearing your browser cookies doesn’t work; something is wrong on the server side. Are you using ANY page caching plugins, or server modules?

[Author]

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