I see a User permanently Logged when I try to login using the members login page

[jscmal]

Hi,
I logged out.

and I see that for every user is now no more possible to make the login via the membership login page.

In practice the page shows that a user (always the same user) is permanently loggedin but in reality it is not possible to navigate in the website.

The only thing that happened today was that another user deactivated his subscription.

can be this a problem related with the new release of the plugin?

The user that seems permanently logged in is another user that time ago has canceled his subscription, but I keep is account still active until the end of the time that he has paid (3 months).

Using the WordPress Login page, it works.

In practice … the users will not be able to make the login using the membership page in this moment. I don’t know WHY.

Maybe there is a compatibility problem with the WordPress 4.4 ?

Can you help me?

kind regards

G. Aloe

[jscmal]

I don’t know what’s wrong. But now it works.

I logged in using the wordpress login page .. and later I logged out.

I checked the membership login page… and the form was visible, it was empty.

I have not idea what was this problem.

I know that I used Chrome “Incognito” and I tried to make the login using also Firefox.

In both case I had the same problem. Instead to see the form the logged in user details were visible in the page. always the details of the same user.

Considering that the problem was the same on 2 different browsers and with the Incognito Chrome Browser, I have thought that the problem was visible to any subscriber.

Do you have an explanation for this problem?

Question: there is way to add a double authentication for the login process?

Kind regards

G.Aloe

[mbrsolution]

Do you by any chance have a cache plugin installed? Can you enable Debug Mode and check the log file after you carried out another login attempt.

Thank you

[jscmal]

Hi.
there is a caching plugin – WordPress SuperCache – but this never gave problems with the subscriptions and with the logins.

Yesterday I deleted the cache more times, but the problem persisted. But in any case, now I think to keep that specific page not cached.

The strange thing is just that it showed the details of a specific user publicly. In my computer I never logged in with that user, considering also that I cannot see his password.

The log reports nothing. It has no details about that situation.

I am thinking to add a service for the double authentication, something like Google Authentication. But of course these services cannot be added using the the shortcode of the membership plugin. What do you suggest for this?

[mbrsolution]

If you carry out what you suggest regarding the cache plugin that issues should not occur any more. Cache plugins need to be configured so they don’t cache the membership plugin login or registration pages. This is important…

There is no need to go to the extra length of adding 2opting security. Besides WordPress is going to integrate an Authentication process in the next WordPress 4.5 release as part of the core files.

[jscmal]

I stopped to cache the pages for the login and registration and password reset.

Let see what will happen. I have received an email from a user who told that he was not able to make the login, but he didn’t give me a description of the problem.

Anyway, at the end he logged in.

It’s a good news know that WordPress will integrate an authentication process 🙂

Thanks a lot for your support.

Kind regards

G.Aloe

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