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[Resolved] How does a user cancel stripe subscription?

Simple Membership Plugin › Forums › Simple Membership Plugin › How does a user cancel stripe subscription?

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  • March 17, 2018 at 8:39 am #13763
    Sam
    Participant

    How does a user cancel stripe subscription? This is unclear from the documentation as it refers to cancelling a PayPal subscription, not Stripe.

    March 17, 2018 at 1:20 pm #13766
    The Assurer
    Moderator

    You (the Admin) must log into the Stripe Dashboard and manually cancel the subscription for the member. It’s a “Stripe thing.”

    March 17, 2018 at 1:41 pm #13769
    Sam
    Participant

    Okay, I guessed as much. it might be worth updating the documentation to reflect that because it currently just links to the cancelling for paypal subscription.

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