I purchased the subject addon based on the fact that I have WP Simple Membership plugin and need to create a registration sheet that captures more information that the generic one does.
I’ve paid the fee, received the email and the link to the zip file and I’ve now got this file on my PC. I’ve got to my WordPress site and Plugins > Add New > Upload Plugin. I then find the relevant zip file and hit ‘Install Now’. I assume at this point it should work, but instead I’m getting a message that says:
“..The package could not be installed. No valid plugins were found. Plugin installation failed.”
BUT I DO HAVE WP SIMPLE MEMBERSHIP PLUGIN INSTALLED!
I have sent a request for help by filling in the contact sheet for Premium Addons, but had no response yet (though it’s just under 24 hours since I sent it). However, my website needs to go live by Monday and I need this issue sorting.
Has anyone else every experienced this issue? Am I doing something wrong?
Hi, sorry for any inconvenience. I have sent a message to the developers in regards to this issue.
Hi Nik, can you please complete the following form so we can take a look at your site:
Apologies, I forgot to say that I got this issue sorted and now have the addon working.
That is good news. I am marking this thread as resolved.
Enjoy the plugin.
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