Form Builder Profile Update resets Role

[dr John]

The Profile Page that is modified by the Form Builder Addon is reseting the users role, apparently to the default role, when updated and submitted by a user. It profile change appears to be functioning as a new registration form rather than an update. So if a member wants to add or change his image, his role is changed as well. This can be very inconvenient for someone with the Administrator role who finds that he/she no longer has access to the dashboard. Is there any way to control this, or am I missing something.

[mbrsolution]

Hi,

For premium addons please create a premium addon support ticket.

Thank you

[dr John]

I did that first but have not received a reply, so I thought I would try here instead. Thanks for the rapid response.

[mbrsolution]

Hi, I have submitted a message to the developers.

Thank you for your patience.

Kind regards

[dr John]

Awesome! Thanks for your help.

[admin]

Hi, The role of the member is set to the role you specify in the “membership level” in question. So you should not be putting any admin user to a membership level that has lets say a role of “subscriber”

Generally, an admin user doesn’t need to be in the membership system. If you want to import an admin user into simple membership, you can create a new membership level with “admin” role then put that user into that membership level.

I have just sent this info to you via email (to your email address that you are using for your profile). So you can reply to that email.

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