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Form builder not working

Simple Membership Plugin › Forums › Simple Membership Plugin › Form builder not working

Tagged: form builder

  • This topic has 14 replies, 5 voices, and was last updated 10 years, 2 months ago by mbrsolution.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • March 8, 2016 at 11:55 am #5747
    voldemarasp
    Participant

    Hi,

    I wrote letter for premium support, but I got no messages from them.

    Can someone help me? Product is not working and I payed money for it.

    Error:

    Fatal error: Class ‘SwpmUtils’ not found in /home/vchd/domains/vchd.lt/public_html/wp-content/plugins/swpm-form-builder/classes/class.swpm-fb-registration-formmeta.php on line 83

    March 8, 2016 at 10:31 pm #5770
    mbrsolution
    Moderator

    Hi what version of the premium add-on do you have installed?

    March 8, 2016 at 10:48 pm #5771
    voldemarasp
    Participant

    Hi,

    Version 4.0

    How to fix it? Because I paid money for it and it’s not working.

    March 9, 2016 at 12:38 am #5776
    mbrsolution
    Moderator

    Thank you for reporting back. I have submitted a message to the plugin developers.

    Kind regards

    March 9, 2016 at 1:28 am #5778
    ataura
    Participant

    Hi, I purchased and installed the addon as well earlier today. After creating a new Registration form I received the following error:

    Fatal error: Call to undefined method SwpmUtils::membership_level_id_exists() in /home/*********/public_html/wp-content/plugins/swpm-form-builder/classes/class.swpm-fb-form.php on line 54

    I have version 4.1 .

    Please help. Thanks in advance.

    March 9, 2016 at 4:45 am #5785
    admin
    Keymaster

    Hi, Looks like your main simple membership plugin needs to be updated to the latest version. Please go to the plugins menu and click on the update link for the simple membership plugin. You shouldn’t see that error after you update.

    March 9, 2016 at 10:11 am #5793
    voldemarasp
    Participant

    Hi,

    I have updated it and now I get new error on save.

    It looks like this:

    Fatal error: Call to undefined function format_for_editor() in /home/vchd/domains/vchd.lt/public_html/wp-content/plugins/swpm-form-builder/classes/class.swpm-form-builder.php on line 619

    March 9, 2016 at 10:47 am #5794
    ataura
    Participant

    Admin, can you kindly address my inquiry as well? I already have the latest version of the plugin, 4.1 , and receive the same error message that voldemarasp is experiencing :

    Fatal error: Call to undefined method SwpmUtils::membership_level_id_exists() in /home/******/public_html/wp-content/plugins/swpm-form-builder/classes/class.swpm-fb-form.php on line 54

    I have also opened a ticket. Help will be much appreciated.

    March 15, 2016 at 5:34 am #5864
    00jwright00
    Participant

    Like voldemarasp I am getting a Fatal Server Error when trying to save a form through form builder. Looking at the sedrver logs I am seeing:

    Fatal error: Call to undefined function format_for_editor() in XXXXX/wp-content/plugins/swpm-form-builder/classes/class.swpm-form-builder.php on line 619

    Is there a solution available?

    March 15, 2016 at 6:42 am #5867
    mbrsolution
    Moderator

    Hi, what is your Form Builder add-on version installed?

    April 2, 2016 at 10:29 pm #6187
    00jwright00
    Participant

    Simple Membership Form Builder Version 3.8

    April 2, 2016 at 10:35 pm #6189
    mbrsolution
    Moderator

    @00jwright00 your version is old. Please click on the following URL re-download the purchased add-on to download the latest version.

    Thank you

    April 2, 2016 at 10:56 pm #6190
    00jwright00
    Participant

    Thanks! We will update and see how it goes.

    April 2, 2016 at 11:45 pm #6192
    00jwright00
    Participant

    Updated to Simple Membership Form Builder Version 4.2.1

    Tried saving a form. Still getting the 500 error

    April 3, 2016 at 1:07 am #6193
    mbrsolution
    Moderator

    I think the problem you are experiencing is between the Free membership level and the form builder add-on. Please check the following documentation to help you further.

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