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WordPress Membership Plugin
Simple Membership Plugin › Forums › Simple Membership Plugin › Form Builder Checkbox selections not saving to profile
Hi,
Great plugin.
When I create a new member via a custom form using the form builder addon the checkbox selections are showing as empty (unchecked) in the member profile page. All the other fields are showing as complete but not the checkboxes.
Any help much appreciated.
Thanks
Shaun
Hi when you create a new member via the custom form, does your profile form also have the same fields as the custom form?
Yes they both have the same fields. Every other field pulls the information through but not the checkboxes.
Hi can you enable Debug Mode. Carry out another test by creating a test member, then check the log file.
Hi. I enabled the debug mode, created a new member then checked the log but it’s empty?
Thanks for the quick replies!
Do you have the latest version of the Form Builder Add-on?
Yes Version 3.5
You might like to create a premium support ticket.
Thank you
Hi,
I know what to fix. sorry about that. we will release an update soon.