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Form Builder Checkbox selections not saving to profile

Simple Membership Plugin › Forums › Simple Membership Plugin › Form Builder Checkbox selections not saving to profile

  • This topic has 8 replies, 3 voices, and was last updated 10 years, 9 months ago by nur.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 12, 2015 at 12:03 am #3911
    simplywebsites
    Participant

    Hi,
    Great plugin.
    When I create a new member via a custom form using the form builder addon the checkbox selections are showing as empty (unchecked) in the member profile page. All the other fields are showing as complete but not the checkboxes.
    Any help much appreciated.
    Thanks

    Shaun

    November 12, 2015 at 6:58 am #3916
    mbrsolution
    Moderator

    Hi when you create a new member via the custom form, does your profile form also have the same fields as the custom form?

    November 12, 2015 at 8:33 am #3920
    simplywebsites
    Participant

    Yes they both have the same fields. Every other field pulls the information through but not the checkboxes.

    November 12, 2015 at 8:45 am #3921
    mbrsolution
    Moderator

    Hi can you enable Debug Mode. Carry out another test by creating a test member, then check the log file.

    November 12, 2015 at 9:52 am #3923
    simplywebsites
    Participant

    Hi. I enabled the debug mode, created a new member then checked the log but it’s empty?
    Thanks for the quick replies!

    November 12, 2015 at 10:23 am #3925
    mbrsolution
    Moderator

    Do you have the latest version of the Form Builder Add-on?

    November 12, 2015 at 10:28 am #3927
    simplywebsites
    Participant

    Yes Version 3.5

    November 12, 2015 at 9:14 pm #3938
    mbrsolution
    Moderator

    You might like to create a premium support ticket.

    Thank you

    November 13, 2015 at 2:14 am #3952
    nur
    Participant

    Hi,
    I know what to fix. sorry about that. we will release an update soon.

  • Author
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Viewing 9 posts - 1 through 9 (of 9 total)
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