Force sync gives error message although wp-user exists

[Andreas D]

Using Events-manager we need to use force sync. However when turning on sync it doesnt work although wp-user exists.

[The Assurer]

Please be more specific.

1. “Events Manager” is a plugin?

2. Is “Force Sync” a plugin or setting someplace?

3. What “does not work” when you turn sync on?

4. What is “WP User?”

[Sam]

I am now also experiencing this issue. When a user tries to login via the WP-simple membership login page they get this message:

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Error! This site has the force WP user login feature enabled in the settings. We could not find a WP user record for the given username: webmaster

This error is triggered when a member account doesn’t have a corresponding WP user account. So the plugin fails to log the user into the WP User system.

Contact the site admin and request them to check your username in the WP Users menu to see what happened with the WP user entry of your account.

The site admin can disable the Force WP User Synchronization feature in the settings to disable this feature and this error will go away.

You can use the back button of your browser to go back to the site.
——————-

There appears to be a clash with the following plugin, WP-simple-firewall, also known as Shield Security. When i disable that plugin the error no longer occurs. However, I am unclear which plugin the issue is in. Can you reach out to the developers of this other plugin and find a solution? I have looked through many of the settings in both plugins and can’t see where there could be a conflict. Has previously been working okay – problem appeared to arise only today.

I can’t disable the Force WP User Synchronization feature in the settings as this will mean that the user won’t be logged in as their wordpress account and then won’t have access to the rest of the site’s features/plugins that require wordpress login to be synchronized.

Please help 🙂

[mbrsolution]

Hi @Sam, please create a new support thread. It allows us to better manage each individual support issue.

Thank you

[Author]

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