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Email Merge Tags not working

Simple Membership Plugin › Forums › Simple Membership Plugin › Email Merge Tags not working

Tagged: bug, merge tags

  • This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago by danyfaccio.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • September 2, 2017 at 3:37 pm #11888
    danyfaccio
    Participant

    Hi! I’m testing the plugin to see if everything works and there is just one thing that won’t work.

    When sending the “Your account has just been activated” email, the merge tags won’t work.

    Is there a way to fix it?

    Thanks!

    September 3, 2017 at 9:12 pm #11889
    mbrsolution
    Moderator

    Hi, what tags are you referring too and can you pin point to the e-mail message you are referring too in the settings.

    Thank you

    September 3, 2017 at 9:18 pm #11890
    danyfaccio
    Participant

    Hi!

    It’s under the Settings menu, Email Settings.

    The last custom message is the one that I’m trying to edit. The one that says “This email will be sent to your members when you use the bulk account activate and notify action.”.

    I’m trying to personalize that message to include each user’s data.

    These are the merge tags I’m using that don’t show the user’s data:

    {first_name}
    {user_name}
    {password}
    {login_link}

    Thanks!

    September 3, 2017 at 9:29 pm #11892
    mbrsolution
    Moderator

    Hi, the bulk email can’t do the dynamic email tag filtering because it sends the same email text in bulk. Otherwise it would slow things down and cause problems when the number of members on the site increases.

    You would need to use generic text for that bulk email.

    Thank you

    September 3, 2017 at 9:30 pm #11893
    danyfaccio
    Participant

    Ok, thanks for the explanation!! 🙂

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