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[Resolved] Edit Profile link not working

Simple Membership Plugin › Forums › Simple Membership Plugin › Edit Profile link not working

  • This topic has 5 replies, 3 voices, and was last updated 6 years, 1 month ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 3, 2020 at 11:26 pm #19869
    Denise
    Participant

    When a member is logged in on my site and they click “edit profile” it’s taking them to the member-info page where it reads “You need to click on the view profile link of a member to view the details.” instead of a form where they can edit their profile. What am I doing wrong? Thank you.

    March 4, 2020 at 10:33 pm #19880
    mbrsolution
    Moderator

    Hi, are you talking about the Form Builder addon?

    March 4, 2020 at 10:36 pm #19881
    Denise
    Participant

    Yes!

    March 4, 2020 at 10:39 pm #19883
    mbrsolution
    Moderator

    In that case please create a premium addon support ticket.

    Thank you

    March 5, 2020 at 8:18 pm #19891
    Denise
    Participant

    You’ve labeled this as resolved, but it hasn’t been resolved. I have not yet heard back from the premium support ticket that I created yesterday afternoon. As those posts are not public, I’m not sure of the status. When do you think that I might get a follow up? This is the final item that needs to be fixed for the site to be announced and used. Thank you!

    March 5, 2020 at 11:36 pm #19892
    admin
    Keymaster

    It looks like you have mixed up the main edit profile page with the directory listing addons’ profile display page.

    Read the following documentation and make sure all those main required pages are in place. Update the settings with the correct URLs of those pages:
    https://simple-membership-plugin.com/recreating-required-pages-simple-membership-plugin/

    Edit profile page need to contain the edit profile shortcode. Do not mix that up with the directory listing addon at all.

    I have sent you an email for it so if you are still having issue you can reply to that email.

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