Custom messages HTML being stripped out

[In2itiveSearchSites]

Hi,

I installed and configured the Custome Messages extension, and simply changed the message to You need to login to view this content. <br>Please login but for some reason the a tag or any HTML disappears from the front end.

Please advice.

[mbrsolution]

Hi, can you share the full message including the HTML code.

Thank you

[In2itiveSearchSites]

I did, the HTML was rendered I guess. Here it is again, is just an a tag with a br tag:

You need to login to view this content. <br><a href="/staff-login/">Please login</a>

[mbrsolution]

Hi, so you are saying that in the above shortcode the following HTML <br><a href="/staff-login/">Please login</a> is not working and not showing on your front end?

[In2itiveSearchSites]

Yes, I’m saying that this:

You need to login to view this content. <br><a href="/staff-login/">Please log in</a>

Appears as this on the front end:

You need to login to view this content. Please log in

With no link on the “Please log in” phrase. It’s all just plain text.

[mbrsolution]

Do you have the latest version of the add-on?

Also if you do have the latest version, can you try the following. Disable all your other plugins except this plugin and the add-ons. Then try the custom message again.

[In2itiveSearchSites]

I already did all the basic troubleshooting (disable all other plugins, make sure I have latest version of plugins and core, etc). I also checked for js errors in the console and nothing.

[mbrsolution]

Can you test one of WordPress default themes like Twenty Fourteen or Fifteen? Can you also share the URL with the custom message so that I can check.

Thank you

[Author]

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