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[Resolved] Critical error after payment taken

Simple Membership Plugin › Forums › Simple Membership Plugin › Critical error after payment taken

Tagged: critical error stripe payment

  • This topic has 20 replies, 2 voices, and was last updated 3 years, 3 months ago by LittleBigCJ.
Viewing 6 posts - 16 through 21 (of 21 total)
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  • Author
    Posts
  • March 1, 2023 at 8:08 am #25645
    LittleBigCJ
    Participant

    A use the Stripe payments plugin so maybe it’s related to that? I use this plugin to manage multiple currencies.

    I’ve just created a Stripe SCA Buy Now payment button using simple membership’s own buttons and it goes through (in test mode) without an error but doesn’t create a new user. Before your change it did cause an error.

    March 1, 2023 at 8:20 am #25646
    LittleBigCJ
    Participant

    I’ve just checked again and with the Stripe payments plugin ‘pay now’ button it throws up the same error.

    March 1, 2023 at 1:12 pm #25647
    admin
    Keymaster

    Thank you for the extra details. The Accept Stripe Payments plugin needed an update. Please upgrade that plugin when you can. It should solve that other error now. Let me know if that makes any difference.

    Regarding the user account not getting created, if you enable the debug logging feature, it will give more info as to where things are stopping after the payment. It will be useful to determine what is happening there.
    https://simple-membership-plugin.com/enable-debug-logging/

    March 1, 2023 at 8:36 pm #25649
    LittleBigCJ
    Participant

    It now works with the Stripe payment plugin, thanks so much!

    Still get no user added when I use the Simple membership SCA button (using test mode). Sends me to a blank thank you page and the log shows:

    [2023/03/01 20:30:37] – SUCCESS: Stripe SCA Buy Now IPN received. Processing request…

    but that’s it. No user added or email sent. Not a big deal for me as I don’t use these buttons.

    March 2, 2023 at 7:54 am #25652
    admin
    Keymaster

    Thank you. Okay, if you don’t use that option and the other Stripe plugin option is working fine then I will set it to resolved for now.

    March 5, 2023 at 6:36 pm #25681
    LittleBigCJ
    Participant

    Ok. Great. Thanks again

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