Changing member email address before member has registered

[MXW]

Hi,

I have a member who’s registered (via PayPal payment made w/o PayPal account) but with a typo in the email address. I find that I cannot correct the email address manually in the members list for this (yet unregistered) member. Is there a reason or a workaround?

I’m currently manually sending the registration link to their correct email address with instructions to change their email later, but my users aren’t tech-savvy and I’d prefer to help them with easy tasks just like that instead of bothering them.

Thanks in advance,

[The Assurer]

Are these one-time purchases or recurring (subscription) purchases?

[MXW]

Hi, these are subscriptions.

[The Assurer]

My concern is that you will “break something,” when the next recurring payment happens. I’ll check with the developer.

[admin]

As the admin of the site, you can do the following:

Communicate with that user and ask him/her if you can do the following:

#1) Generate a link to complete the registration for that member from the tools menu
#2) Use it yourself to complete the registration and let the member know that he/she can log into the site and adjust/update the email address.

[Author]

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