Change "Reply-To" email address in email notifications

[Eva Musby]

How can I change the Reply-To email address in notifications sent to my members?
Currently it is the same as the “From” address, but that address doesn’t have a mailbox so I can’t receive emails to it.

I found a way round it for Woocommerce using something to add to functions.php:
https://stackoverflow.com/questions/55240846/change-reply-to-email-address-in-all-woocommerce-emails-notifications

Is there something I can do for the notifications from Simple Membership?
Thanks for any help.

[mbrsolution]

Hi, please check the following documentation.

https://simple-membership-plugin.com/customising-email-address-value-emails/

Let me know if this is what you are talking about.

Thank you

[Eva Musby]

Not quite.
I’d like to be able to specifiy my “Reply-to” address so that it will be different from my “From” address.

This is because, as your HELP topic says, if I use a gmail address in the “From” field, it tends to go into my customers’ spam. So I set up another email address for to send FROM, using SMTP provider WP Mail SMTP and SendInBlue.

But if my customers then click to reply, I need the “Reply-to” email to be my gmail address, otherwise I won’t receive it.

As this could be done with Woocommerce by adding some code to functions.php, I was hoping it could also be done with Simple Membership.

Big thanks for any help you can give me.

[mbrsolution]

Hi, I understand what you are trying to achieve. This might require some customization.

I have submitted a message to the developers to investigate further your request.

Thank you

[admin]

This is not something available in this plugin. Our plugin uses the standard wp_mail() function to execute the email sending functionality.

https://developer.wordpress.org/reference/functions/wp_mail/

You can use the standard filters from that wp_mail() function to override these values.

[Eva Musby]

Thank you very much for your reply.
Unfortunately I don’t know how to use the information you link to. I DO know how to use scripts others give me to then insert into my child’s theme’s functions.php. I might be able to do other things if given step-by-step guidance.

So could you tell me if it is indeed possible to set the Reply-To email of my choice, and if so, could you give me more of an idiot’s guide?
Many thanks
Eva

[Author]

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