Membership Plugin

WordPress Membership Plugin

[Resolved] Cannot add member with email address, even though no record of email in app

Simple Membership Plugin › Forums › Simple Membership Plugin › Cannot add member with email address, even though no record of email in app

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 27, 2024 at 4:24 pm #28317
    Alyson
    Participant

    I have someone who is trying to join our web site membership with their email address – it says they cannot use as it is already registered – after quadruply checking, her email address is not being used. Does anyone have a solution? Thx

    June 28, 2024 at 1:51 am #28318
    The Assurer
    Moderator

    Keeping in mind, there is a difference between a WordPress User and an SWPM Member, and that a person can belong to one or both pools; did you check to see if the email address is not in both WP User and SWPM Member pools of email addresses?

    July 17, 2024 at 12:17 am #28392
    eddylai
    Participant

    My site just happen that it reject any email address. It reject reason is email already exists.

    July 17, 2024 at 12:32 am #28394
    eddylai
    Participant

    My case is happen while via the register form only. So the issue is related to SWPM.

    July 17, 2024 at 12:43 am #28395
    eddylai
    Participant

    I just upgrade the plugin. It is working now.

    July 17, 2024 at 12:14 pm #28423
    The Assurer
    Moderator

    @eddylai — Glad to see it sorted out.

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