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[Support request] Cannot add a member manually

Simple Membership Plugin › Forums › Simple Membership Plugin › Cannot add a member manually

Tagged: Member

  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by mbrsolution.
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  • April 15, 2021 at 4:06 pm #22460
    luunaalee
    Participant

    I am using Simple Membership Plugin for my website and added 1422 members by bulk import.

    Now i would like to add a member manually and nothing happens. I couldn’t add a member – testet several usernames etc. Than I stopped all other plugins, but nothing happend. It’s not a problem with any other plugin.

    What can I do? I am really helpless.

    Thanks for your help.

    April 16, 2021 at 12:16 am #22464
    mbrsolution
    Moderator

    Hi,

    Now i would like to add a member manually and nothing happens.

    Can you provide more information. For example: A list of steps you carried out to add a new member manually.

    Also make sure you have debug mode enabled as well before you begin. Once you complete the steps above, check the log file and report back.

    Thank you

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