Button ID shows on customer's PayPal transaction

[stevland]

When one creates a payment button, as you know a unique number is automatically associated with the button and cannot be changed.

The only problem is that the unique number is then included in the end customer’s PayPal transaction:

Description
<button title>
<button id>

The title makes sense, but the button ID is confusing for the end customer as Item #: xxx it does not reference anything within their purview.

Is there a way have the <button id> excluded from the customer’s transaction receipt?

[The Assurer]

Please be more specific about what you are referring to; perhaps with an example?

[stevland]

[The Assurer]

In the example shown, “Item# 386” serve the same purpose as a SKU number. It identifies the purchased item as “osTicket Awesome — 2 Year License.”

[stevland]

I understand what it is. Is there a way have the <button id> excluded from the customer’s transaction receipt?

[The Assurer]

That would require a customized modification to the plugin’s code. If you change the base code, you must ensure that whenever the plugin is updated by WordPress; that you remember to “redo” your modifications.

SWPM is “Open Source” code. If you are a proficient PHP programmer, you are invited to make your own modifications; or you can hire a programmer of your own choosing. Alternatively, you can complete a Paid Support request and an SWPM developer will work with you directly.

[Author]

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