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[Resolved] Avoiding clunky registration and login – repeat requests

Simple Membership Plugin › Forums › Simple Membership Plugin › Avoiding clunky registration and login – repeat requests

Tagged: login, recaptcha, Registration

  • This topic has 10 replies, 2 voices, and was last updated 1 year, 5 months ago by MarkFL1.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • November 12, 2024 at 4:45 pm #29073
    MarkFL1
    Participant

    My registration and login pages have recaptcha enabled. It doesn’t appear on the registration form until filling in the registration info and clicking on the ‘Register’ button. It now tells you off for not clicking on the (non-existent) recaptcha field and you have to fill in the form a second time. The recaptcha field does appear on the second time filling in the form! The same happens when logging in which makes for a very poor user experience. How can I solve this?

    November 12, 2024 at 11:55 pm #29074
    The Assurer
    Moderator

    Are these the instructions you are following?
    https://simple-membership-plugin.com/simple-membership-and-google-recaptcha-integration/

    November 13, 2024 at 10:37 am #29075
    MarkFL1
    Participant

    Yes, I’ve followed those instructions.

    November 14, 2024 at 1:00 am #29084
    The Assurer
    Moderator

    Have you tried using an incognito window, in case you have any browser extension interference?

    November 15, 2024 at 11:12 am #29096
    MarkFL1
    Participant

    That worked! So, I think I can assume it’s working okay, except for me when logged in on my site/browser?

    November 16, 2024 at 1:57 am #29099
    The Assurer
    Moderator

    You need to investigate your browser settings. And I assume you are using a REAL hosting provider, and not a localhost setup?

    November 17, 2024 at 4:53 pm #29133
    MarkFL1
    Participant

    Yes, using a REAL hosting provider. What settings do I need to check (I use Chrome)?

    November 18, 2024 at 2:26 am #29136
    The Assurer
    Moderator

    Start by ensuring you have the latest version of Chrome. Also, check your extensions to make sure they are still computable with changes Google made. Also check that you are not blocking any required cookies. Hint: cookies from your site AND Google are required.

    November 18, 2024 at 10:09 am #29138
    MarkFL1
    Participant

    All done. Thank you for taking the time to help.

    November 19, 2024 at 12:59 am #29139
    The Assurer
    Moderator

    For the record; what was the root cause?

    November 19, 2024 at 10:38 am #29140
    MarkFL1
    Participant

    I can’t be certain but I think a Chrome update or a cache flush sorted it.

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