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[Support request] Automated Change the Membership level the Expired Members

Simple Membership Plugin › Forums › Simple Membership Plugin › Automated Change the Membership level the Expired Members

Tagged: Member

  • This topic has 7 replies, 3 voices, and was last updated 5 years, 7 months ago by admin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 26, 2020 at 12:51 pm #20626
    tearerry
    Participant

    Hi I’m New Here and I really can’t find any options and solutions
    that when the certain membership expired they automatically change to ‘free member’
    My site have a pro membership level which expire after a month but after it expire I would like them to change to active free member not just a expired pro member.

    Thanks

    July 26, 2020 at 9:37 pm #20630
    mbrsolution
    Moderator

    Hi, unfortunately that feature is not currently available in our plugin.

    Thank you

    July 26, 2020 at 9:42 pm #20631
    tearerry
    Participant

    Hope this feature added soon because many people will need and use that feature if it’s available
    and I have translated this whole plugin into Korean and I support this plugin pretty much. thanks

    July 27, 2020 at 6:52 am #20632
    admin
    Keymaster

    You can use the “Allow Members to Change/Update Their Membership Level” option of the following free addon to allow your users to change to a free level (this can be used by them when their account is expired):

    https://simple-membership-plugin.com/simple-membership-miscellaneous-shortcodes-addon/

    July 28, 2020 at 10:38 am #20639
    tearerry
    Participant

    I have tried that many times and that button have some many issues
    members changed to pro to free still get a pro members privileges.
    So I had to change the user manually every time when they expire.

    September 7, 2020 at 1:09 am #20857
    mbrsolution
    Moderator

    Hi, have you managed to fix your issue?

    Regards

    September 7, 2020 at 6:04 am #20858
    tearerry
    Participant

    No I am currently changing the membership levels everytime by my self

    September 8, 2020 at 2:43 am #20865
    admin
    Keymaster

    Remember that the user’s account is changed WHEN they log into the site next time. So check the “Last Login Date” of the member in question from the member’s menu. Did the user try to log into your site after the time expired?

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