Membership Plugin

WordPress Membership Plugin

Admin account keeps expiring

Simple Membership Plugin › Forums › Simple Membership Plugin › Admin account keeps expiring

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 3, 2017 at 11:06 pm #12339
    oldfeet
    Participant

    Hello! My account keeps getting set to ‘expired’, even though I change it back to ‘active’. How do I set it permanently? I think I have used the account to test payments before, could this be the cause? If so, how do I fix it?

    Thanks

    November 4, 2017 at 2:12 am #12342
    mbrsolution
    Moderator

    Hi, what is the duration of the membership level that you have assigned to the admin account?

    November 4, 2017 at 5:31 am #12346
    oldfeet
    Participant

    I have no admin membership level, it is just my Admin account in WordPress that is marked as a regular member. (The membership level is able to see the content fine)

    November 4, 2017 at 8:02 pm #12347
    mbrsolution
    Moderator

    Hi, did you carry out the steps mentioned in the following documentation?

    Did you import the admin account into Simple Membership members?

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