Simple Membership Version:4.0.2
If you sign up for a Stripe recurring payment with the shortcode and then cancel the recurring payment through the shortcode, the member account is automatically suspended when you are automatically redirected back to the original page after the cancellation.
The member’s account is in Author, but it is not clear if the same thing happens with other privileges.
Please note that Stripe recurring payments and cancellations are handled correctly.
Could you please tell me how to resolve this phenomenon, even if it’s only for Author privileges?
Subscription cancellation will deactivate the corresponding member/user account (given the “No expire or until cancelled” option is selected for the membership level in question). That’s the desired behavior:
You want the account to still have access after the subscription is cancelled? If you do, then you need to set the membership level’s expiry condition with a different option.
Thanks for the quick reply.
I understand about your answer.
I assume this question is resolved.
Thank you very much.
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