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[Support request] Activation code mismatch

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  • November 25, 2021 at 9:11 pm #23323
    kejohnso
    Participant

    A couple of users mentioned that they never received the activation email. They clicked the resend link and received the email. But when they clicked the activation link they got a “Activation code mismatch” error.

    December 1, 2021 at 1:05 am #23328
    mbrsolution
    Moderator

    Hi,

    I think happened is they clicked on the resend link too many times and when it arrived in their inbox the clicked on the wrong activation link. Do you know how many times they clicked on the resend link?

    Regards.

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