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[Resolved] Action required to activate the account

Simple Membership Plugin › Forums › Simple Membership Plugin › Action required to activate the account

  • This topic has 4 replies, 3 voices, and was last updated 1 year, 2 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 25, 2025 at 2:26 pm #30298
    schaudhry
    Participant

    Hi,

    How do you go about resending {activation link} out to certain members who have yet to activate their account.

    I basically had a problem that is now fixed. There were a number of activation emails that did not arrive in the peoples inboxes due to the fault of the hosting company. And now obviously there showing as activation required but I’ve become stuck as to how you issue this email out again as the activation link I believe is unique.

    Thanks
    Saima

    April 26, 2025 at 2:22 am #30299
    The Assurer
    Moderator

    Use this to resend the activation link:
    https://simple-membership-plugin.com/regenerate-and-resend-the-unique-registration-completion-link/

    April 28, 2025 at 10:01 am #30306
    schaudhry
    Participant

    I have sent this link, but it redirects the user to the Membership Join Us Page, where they must register again.

    I need to regenerate the activation link.

    I would like to resend the email activation to certain members as they have already registered but need to verify their email to log in to the site.

    Thanks
    Saima

    April 28, 2025 at 11:13 am #30307
    The Assurer
    Moderator

    Do they receive the email described in the Prompt To Complete Registration Email?

    If they do, does the registration status go from Pending to Active, when the link is clicked?

    April 29, 2025 at 5:44 am #30322
    admin
    Keymaster

    You can ask the member to attempt logging into the site. If their account still needs activation, they’ll be shown an option to “Re-send” the activation email.

    We also have a feature request on our wishlist to allow site admins to manually resend the activation email to a member.

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