Membership Plugin

WordPress Membership Plugin

[Resolved] 502 Bad Gateway when a user updates their Password from their profile

Simple Membership Plugin › Forums › Simple Membership Plugin › 502 Bad Gateway when a user updates their Password from their profile

Tagged: , , ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 7, 2020 at 6:16 pm #21120
    quinn
    Participant

    From their profile page, when a user updates their password and clicks “Update”, they are redirected to a “502 Bad Gateway” page. They still receive an email notification that their password has been updated and their new password works. I’m just wanting a different redirect or some type of notification on their profile page that their information has been updated and not have a 502 Bad Gateway page show up.

    October 9, 2020 at 5:40 am #21132
    mbrsolution
    Moderator

    Hi, is your sever running well? The following plugin might help you troubleshoot this issue.

    https://wordpress.org/plugins/health-check/

    Let me know if the above helps you.

    Thank you

    October 9, 2020 at 3:35 pm #21134
    quinn
    Participant

    I installed and ran the suggested plugin. There were some PHP suggested updates that were recommended. Unfortunately, to do that was a bit out of my know how so I had to contact our IT department

    What they found was the nginx config wasn’t configured to allow the size of the “POST” this call was trying to do. They had to add these two lines to the NGINX Config.

    fastcgi_buffers 16 16k;
    fastcgi_buffer_size 32k;

    Again, a bit out of my realm of expertise but it is now working.

    Thanks for your response.

    Quinn

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.