Membership Plugin

WordPress Membership Plugin

1 User since last week gets Locked Out

Simple Membership Plugin › Forums › Simple Membership Plugin › 1 User since last week gets Locked Out

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 23, 2015 at 8:01 pm #4638
    sunnyday
    Participant

    1 of my Users (friends) keeps getting locked out and now getting a message “no such email”.

    She IS listed as usual under Users. Everything is the same as the others. Her email is also listed just as it’s always been and was fine for a month–until last week.

    Any Ideas?

    PS
    Your plugin is about the only 1 that keeps coming up that an update is needed and in arrears by my WordFence security plugin bec changes have been made…so not sure if there were changes lately that affected this.

    December 23, 2015 at 8:23 pm #4639
    sunnyday
    Participant

    OK, User can access now.

    The Password Reset isn’t working bec msg is “No user found with that email address.”

    This message happens to everyone now, including me. So something changed. Password Reset always worked b4.

    December 24, 2015 at 11:58 am #4640
    mbrsolution
    Moderator

    Hi can you enable Debug Mode and check the log file when someone runs into the same issue again. Did you update any other plugin or theme prior to this issue occurring?

    December 30, 2015 at 8:45 pm #4694
    sunnyday
    Participant

    It’s a blank white screen.

    Still get error message: No such user email. Yet users are there and login just fine.

    should I use something besides [swpm_reset_form] on my password reset page?

    ~~~~~~
    yes, always updating plugins. Altho, your plugin comes up with problems daily on my WordFence security

    Severity

    Issue

    Modified plugin file: wp-content/plugins/simple-membership/log-auth.txt

    Filename:
    wp-content/plugins/simple-membership/log-auth.txt

    File type:
    Plugin

    Issue first detected:
    3 hours 27 mins ago.

    Severity:
    Warning

    Status
    New

    This file belongs to plugin “Simple WordPress Membership” version “3.1.5” and has been modified from the file that is distributed by WordPress.org for this version. Please use the link to see how the file has changed. If you have modified this file yourself, you can safely ignore this warning. If you see a lot of changed files in a plugin that have been made by the author, then try uninstalling and reinstalling the plugin to force an upgrade. Doing this is a workaround for plugin authors who don’t manage their code correctly. [See our FAQ on http://www.wordfence.com for more info]

    Tools:
    View the file. Restore the original version of this file. See how the file has changed.
    ////

    Thanks!

    December 30, 2015 at 10:12 pm #4695
    mbrsolution
    Moderator

    Hi, in your case maybe your security plugin is causing this issue. Can you disable the plugin and re enable it again?

    January 3, 2016 at 10:26 pm #4725
    sunnyday
    Participant

    I started a new thread… to make it easier 4 you.

    I did do that. I deactivated All of them.

    Reset still doesn’t work.

    ** End of this one ***

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