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Email don't make new line

Simple Membership Plugin › Forums › Simple Membership Plugin › Email don't make new line

  • This topic has 15 replies, 4 voices, and was last updated 9 years, 4 months ago by darb.
Viewing 15 posts - 1 through 15 (of 16 total)
1 2 →
  • Author
    Posts
  • November 10, 2016 at 1:03 pm #8815
    twelfe
    Participant

    i used japanese language in email settings

    i want to line break any line

    now
    sending

    ◎◎ ◎◎ 様 この度は、◎◎に登録いただき誠にありがとうございます。 このメールは、ご登録メールアドレスの確認のために送信しています。 以下のURLにアクセスし、会員登録のお手続きを完了してください。 ◎◎ —————————————- ■◎◎ ◎◎ ■◎◎ ◎◎ —————————————-

    correct
    ◎◎ ◎◎ 様
    この度は、◎◎に登録いただき誠にありがとうございます。
    このメールは、ご登録メールアドレスの確認のために送信しています。
    以下のURLにアクセスし、会員登録のお手続きを完了してください。

    how to line break in e-mail?

    November 10, 2016 at 9:10 pm #8819
    mbrsolution
    Moderator

    Hi, did you try to add the Japanese characters on different lines. Can you share an example of how you set up one of your e-mail messages?

    Thank you

    November 15, 2016 at 3:09 pm #8873
    twelfe
    Participant

    I tried add the Japanese Characters.

    {last_name} {first_name} 様

    この度は、日本ハワイアン音楽協会に登録いただき誠にありがとうございます。

    このメールは、ご登録メールアドレスの確認のために送信しています。

    以下のURLにアクセスし、会員登録のお手続きを完了してください。

    {reg_link}

    —————————————-
    ■日本ハワイアン音楽協会 公式ホームページ
    https://www.jhma.com/

    ■お問い合わせ
    https://www.jhma.com/contact/
    —————————————-

    This is my setup e-mail massage

    November 15, 2016 at 8:30 pm #8875
    mbrsolution
    Moderator

    I have sent a message to the plugin developers to investigate further your issue.

    Thank you

    November 16, 2016 at 7:33 am #8879
    admin
    Keymaster

    The newline character should work fine in the email as long as you are using the newline character (by using the return key) when composing the email. I test with japanese text and the email definitely works fine with this plugin.

    You may have another plugin that could be messing up your email formatting. So make sure to do one test where you deactivate all plugins expect this one then do a test registration.

    November 18, 2016 at 11:08 pm #8924
    darb
    Participant

    I have the same issue but with using English language.

    I wonder if/how user Twelfe resolved their issue?

    November 19, 2016 at 9:55 am #8925
    twelfe
    Participant

    i cant resolved this issue…

    November 19, 2016 at 9:19 pm #8932
    mbrsolution
    Moderator

    Hi, can both of you carry out the following instructions.

    Report back.

    Thank you

    November 22, 2016 at 2:28 am #8967
    darb
    Participant

    I disabled all plugins except for Simple Membership and the Form Builder add on.

    No change. The email receipts (both for member and the admin notification) contained no line breaks where there should be line breaks.

    I then switched to a default WordPress theme (2015) and still no change.

    FYI: if I disable the Forms Builder add on and use the default form, then the default email receipt (and admin notification) appears normally with the proper line breaks.

    November 22, 2016 at 2:54 am #8968
    mbrsolution
    Moderator

    @darb what version of the Form Builder add-on are you currently running?

    November 22, 2016 at 3:12 am #8971
    darb
    Participant

    Version 4.2.6

    November 22, 2016 at 3:25 am #8973
    mbrsolution
    Moderator

    There is a new version. You can download the latest version by clicking on the following URL re-download-the purchased add-ons.

    November 22, 2016 at 3:20 pm #8980
    darb
    Participant

    The latest version fixed the line break issues.

    Thank You!

    November 22, 2016 at 3:22 pm #8981
    darb
    Participant

    oops. I spoke too soon. Correction: The line break issue is fixed for the Admin notification email. But is not fixed for the notification sent to the new member.

    November 22, 2016 at 8:25 pm #8984
    mbrsolution
    Moderator

    Can you create a premium support ticket in regards to the issue you are having with Form Builder add-on.

    Thank you

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