Membership Plugin

WordPress Membership Plugin

Membership Renewal Page

Simple Membership Plugin › Forums › Simple Membership Plugin › Membership Renewal Page

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 8, 2016 at 4:38 pm #6294
    bmagin
    Participant

    I have created a page per SMWP instructions. However, when a logged in member with an expired account goes to the page they receive the message “Your account has expired. Please renew your account to gain access to this content.”

    April 9, 2016 at 12:42 am #6305
    mbrsolution
    Moderator

    Hi, I don’t understand the question you are asking? Can you clarify it further.

    Thank you

    April 15, 2016 at 9:04 pm #6511
    bmagin
    Participant

    Used these instructions https://simple-membership-plugin.com/?s=renew

    Step 2 says “This option will allow the users to log into the system even if their account has expired. They won’t be able to view any protected or restricted content.”

    and-“Step 5) Protect/hide this “Membership Renewal” page so members are required to log into the site before making the payment.”

    So an expired user login goes to a protected page and gets a message to with a link to the Renewal page OK

    User clicks on link goes to renewal page but because it is protected (Step 2) he gets a message to go to renewal page!!!

    April 16, 2016 at 1:17 am #6515
    mbrsolution
    Moderator

    Hi, in regards to the following message.

    User clicks on link goes to renewal page but because it is protected (Step 2) he gets a message to go to renewal page!!!

    Are you saying in the above comment that the process is causing a loop and the user can never renew their account or log in?

    April 20, 2016 at 3:23 pm #6547
    bmagin
    Participant

    Yes I can’t get much clearer. I can unprotect the page and just not have it accessible via menus but it would still be accessible via a direct link. That way the renewal page can be accessed from the email link and the user can renew… but that is not how it is described in the documentation.

    April 20, 2016 at 9:35 pm #6550
    mbrsolution
    Moderator

    Thank you for clarifying your question further. The plugin developers will review further into your question.

    Regards

    April 21, 2016 at 8:55 am #6555
    admin
    Keymaster

    Let me investigate it to see if we can come up with a solution for totally expired users to still be able to see the content of the renewal page (when it is protected).

    April 25, 2016 at 10:52 am #6664
    admin
    Keymaster

    We have reworked the membership renewal feature so it will work better in the new version of the plugin.

    Please upgrade the plugin then follow the updated renewal documentation:
    https://simple-membership-plugin.com/creating-membership-renewal-button/

    May 1, 2016 at 12:25 am #6792
    bmagin
    Participant

    Thank You. This part now works as expected. Sorry I didn’t get back to you sooner.

    January 24, 2020 at 9:39 am #19672
    matteobanana
    Participant

    Hi

    my plugin is updated but I’ve got the same issue.
    Can you help me?

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