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I’ve been having problems with newly registered users for a while now. They’re automatically activated. This wasn’t the case before. According to my settings, they should be in “Activation Required.” Here are some screenshots of the settings page. What’s the problem?
Activation Required only applies to FREE registrations. The “Activation Required” option affects free registrations only (users registering via the registration form without a payment). If users are registering via any payment method, they will be automatically activated.
Users sometimes confuse manual activation with manual approval. These two options are mutually exclusive and cannot be used together.
Please review the following documentation carefully to make sure you’re not mixing these two features or trying to enable both at the same time:
https://simple-membership-plugin.com/email-activation-for-members/
https://simple-membership-plugin.com/manually-approve-members-membership-site/
I checked based on the links you sent me and I can tell you that the “Enable new user activation via email” flag is not enabled in the membership levels. However, I set the “Activation Required” option in the general settings for both free and paid users to the default account status. It’s been set this way for a long time, and the feature worked. But reading the documentation, it says that if I want to manually approve them, I have to put them in Pending status. But if I keep them in Activation Required instead, why doesn’t it work? Do I have to put them in Pending status?
For manual approval (where an admin must review and explicitly approve each new member before they can log in), the key setting is the account status, which must be set to “Pending”.
#1) The global “Default Account Status” option (in the plugin’s main Settings) can be set to “Pending” to apply this site-wide.
#2) Alternatively (and often more flexibly), you can override this per membership level: Edit the specific membership level → set its “Default Account Status” to “Pending”.
This is useful if you want manual approval only for certain levels (e.g., paid or restricted ones) while keeping others automatic.As we continue to add new features to the plugin, some workflows evolve over time, which can occasionally change how certain options behave.
If you intend to use the manual approval feature, it’s important to follow the setup exactly as outlined in the documentation below. If the configuration differs, the expected behavior will not occur:
https://simple-membership-plugin.com/manually-approve-members-membership-site/
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