- This topic has 4 replies, 3 voices, and was last updated 1 year ago by
.
-
Posts
-
We’re testing this plugin, and things seem to be working great, except with the registration complete email. An email is being sent, but it doesn’t match the setting text.
Our settings:
Subject: Your registration is complete
Email Body: Dear {first_name} {last_name}Your registration is now complete!
Please login to the member area at the following URL:
{login_link}
Signature text
Instead, the email the new user receives is:
Subject: Successful Registration
Email Body: Thank you for registering with {Company Name}. You may now log into the site!I can’t find where this text is being generated anywhere. Any ideas?
FYI, the admin notification sends correctly and matches the Admin Notification Email Body accurately.
The string “Thank you for registering with” does not exist in either the plugin or WordPress source code. From where did you obtain your copy of SWPM? We only support versions downloaded from out home page.
https://downloads.wordpress.org/plugin/simple-membership.zipThanks for checking. We installed via the wordpress.com plugin search (I believe, it’s been a while).
The email text you’re seeing is likely coming from the settings configured under “Email Related Settings.” Please check the following areas to locate and review the source of that content:
#1) Go to the “Email Settings” menu of the main plugin.
#2) Review all the email-related fields to see if the text appears there.
#3) If you’re using the Form Builder addon, edit the associated registration form and check if a custom email message is configured for it.
#4) To rule out interference from other plugins, addons, or custom code, please follow this conflict test guide:
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
- You must be logged in to reply to this topic.