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Membership renewal auto reminder?

Simple Membership Plugin › Forums › Simple Membership Plugin › Membership renewal auto reminder?

Tagged: email, membership, renewal

  • This topic has 19 replies, 5 voices, and was last updated 10 years, 5 months ago by admin.
Viewing 15 posts - 1 through 15 (of 20 total)
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  • Author
    Posts
  • August 19, 2015 at 1:03 pm #2729
    purpledoguk
    Participant

    I am looking at using this plugin for a private membership site.
    I can see their is a autorenewal button option.
    Can the system generate an email to remind users to renew before their membership exxpires?

    August 19, 2015 at 10:25 pm #2734
    mbrsolution
    Moderator

    Hi at the present there is no option to notify members about their account expiring. There is the following feature in the plugin Enable Expired Account Login.

    When enabled, expired members will be able to log into the system but won’t be able to view any protected content. This allows them to easily renew their account by making another payment.

    Regards

    March 2, 2016 at 6:22 pm #5597
    Abigail Andrews
    Participant

    Has this feature been integrated yey? Or os there anyway to send an email when either membership expires prompting for renewal or X days before (never expire) recurring payment? It’s pretty crucial functionality really 🙁

    March 2, 2016 at 7:37 pm #5601
    AimHigh Tim
    Participant

    Having serious issues with this renewal procedure.

    Members are renewing their monthly subscriptions and then their accounts are being moved from active to expired on each and every log in.

    Even after manually moving renewed members, they are knocked back to expired each and every time.

    Help please

    March 2, 2016 at 9:06 pm #5607
    mbrsolution
    Moderator

    Hi, in regards to your comment.

    Members are renewing their monthly subscriptions and then their accounts are being moved from active to expired on each and every log in.

    What PayPayl button did you set up?

    March 2, 2016 at 9:32 pm #5608
    AimHigh Tim
    Participant

    Subscriptions and Recurring Payments Button

    Billing cycle = 1 month

    After how many cycles should billing stop? = never

    March 2, 2016 at 9:50 pm #5609
    mbrsolution
    Moderator

    Did you add any expiration on the membership level?

    March 2, 2016 at 9:53 pm #5611
    AimHigh Tim
    Participant

    Negative

    Billing cycle = 1 month

    After how many cycles should billing stop? = never

    Every renewal continues to get knocked back to expired even after a manual move to active as if the script from PayPal is not being received by the plug in to update stauts

    March 2, 2016 at 10:04 pm #5615
    mbrsolution
    Moderator

    Hi, can you enable Debug Mode. Carry out another test if possible. Then check the log file. Do you have PayPal IPN set up?

    March 3, 2016 at 3:29 am #5616
    AimHigh Tim
    Participant

    Yes and Yes

    Debug log shows nothing but success

    [03/02/2016 9:06 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
    [03/02/2016 9:06 PM] – SUCCESS :IPN successfully verified.

    Instant Payment Notification (IPN) Simulator

    IPN was sent and the handshake was verified.

    Members who recently renewed monthly membership are still being thrown to “expired” after logging in

    March 3, 2016 at 3:34 am #5618
    mbrsolution
    Moderator

    Do you have Sandbox enabled?

    March 3, 2016 at 3:46 am #5619
    AimHigh Tim
    Participant

    Yes

    March 3, 2016 at 3:57 am #5620
    mbrsolution
    Moderator

    Can disable Sandbox and carry out a live test.

    Thank you

    March 3, 2016 at 4:04 am #5621
    AimHigh Tim
    Participant

    Sandbox disabled. New IPN Test results:

    Instant Payment Notification (IPN) Simulator

    IPN was sent and the handshake was verified.

    March 3, 2016 at 4:33 am #5622
    mbrsolution
    Moderator

    Is your problem resolved? Is it working now?

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