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[Support request] Editing sites created by Membership Plugin throws out JSON error

Simple Membership Plugin › Forums › Simple Membership Plugin › Editing sites created by Membership Plugin throws out JSON error

  • This topic has 15 replies, 3 voices, and was last updated 3 years, 9 months ago by admin.
Viewing 15 posts - 1 through 15 (of 17 total)
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  • Author
    Posts
  • December 11, 2022 at 2:24 pm #24891
    toddehb
    Participant

    Hi,

    Membership plugin created defalut sites in WordPress for Login, registration, password change etc. When I try to edit and save one of those sites I get a JSON error like this:

    “Aktualisierung fehlgeschlagen. Die Antwort ist keine gültige JSON-Antwort.”

    In english about this “Update.failed.The response is not a valid JSON response.”

    I tried the Classic editor, which is not relying on JSON, but that editor gives a different error. When hitting th e”update” button it say:

    “Forbidden
    You don’t have permission to access this resource.”

    Well, any idea what is going wrong?

    December 12, 2022 at 2:43 am #24893
    The Assurer
    Moderator

    Are you able to create or edit any other pages; other than the ones SWPM creates?

    December 12, 2022 at 7:48 am #24894
    toddehb
    Participant

    Hi,

    yes. Creating sites and editing new ones is no problem.

    Cheers, Toddehb

    December 12, 2022 at 10:14 am #24895
    toddehb
    Participant

    Found another Bug. I enabled the feature “Enable free membership” and entered a random ID beneath. After saving ID is gone and registration page gives a message, that free membership is disabled on that site.

    December 13, 2022 at 2:04 am #24897
    The Assurer
    Moderator
    1. Are we talking about Internet “Sites” or WordPress “Pages” on your site?
       
    2. Please try deactivating SWPM and downloading/installing a fresh copy.
       
    December 13, 2022 at 8:12 am #24900
    toddehb
    Participant

    You are right. I meant Pages, like the “Join US” default page. Just translated it wrong from german. Will install a fresh copy later on.

    December 13, 2022 at 9:42 am #24902
    toddehb
    Participant

    Did a fresh install, but problem persists.

    December 14, 2022 at 2:45 am #24905
    The Assurer
    Moderator

    Could you please list EVERY plugin you are using, on the site?

    December 14, 2022 at 7:43 am #24907
    toddehb
    Participant

    Akismet Anti-Spam
    DSGVO All in one for WP
    Duplicator
    Limit Login Attempts Reloaded
    Popup Maker
    Print, PDF & Email by PrintFriendly
    Quiz Maker
    Shariff Wrapper
    Simple Membership Google recaptcha
    Simple WordPress Membership
    Social Login, Social Sharing by miniOrange
    Statify
    Statify Widget: Beliebte Inhalte

    December 15, 2022 at 1:08 am #24912
    The Assurer
    Moderator

    Please perform this plugin & theme conflict checklist:
    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Of particular interest for possible conflicts are:
    * Social Login, Social Sharing by miniOrange
    * Statify
    * Statify Widget: Beliebte Inhalte
    * Limit Login Attempts Reloaded
    * https://wordpress.org/plugins/dsgvo-all-in-one-for-wp/

    December 15, 2022 at 9:41 am #24914
    toddehb
    Participant

    Tested with this procedure already. Did not make a difference.

    December 16, 2022 at 12:50 am #24917
    The Assurer
    Moderator

    To be clear… if you disabled EVERY plugin except SWPM, the problem still exists???

    December 16, 2022 at 9:56 am #24918
    toddehb
    Participant

    Yes

    December 17, 2022 at 6:35 am #24923
    admin
    Keymaster

    I am not seeing this anywhere else so I don’t have enough data to guess where the conflict is coming from but it is some kind of conflict somewhere. Did you already try testing by switching the theme to a default WP theme?

    What PHP version is being used on this server? Which hosting provider are you using? It is using the latest version of WP and the plugin?

    December 19, 2022 at 6:12 pm #24935
    toddehb
    Participant

    Found the solution. Had modsecurity2 enabled in Apache. Disabling it removes the error with editing pages. Now I just have to find out, how to finetune this mod so it won’t interfere with this plugin anymore. Thanks for trying to help me with this matter.

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