Membership Plugin

WordPress Membership Plugin

[Support request] Manually complete a user registration -> from incomplete to complete

Simple Membership Plugin › Forums › Simple Membership Plugin › Manually complete a user registration -> from incomplete to complete

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 18, 2022 at 10:03 pm #24789
    graciax452
    Participant

    How do I manually complete user registration? I have paid members for whom the automated completion link does not work, it generates a 503 error and cant seem to get help from host or here. So how do I go around that and allow my members to be able to log in?

    November 18, 2022 at 11:18 pm #24791
    admin
    Keymaster

    You have to first solve the main source of the conflict for that error to happen in the first place:
    https://simple-membership-plugin.com/forums/topic/503-error-when-trying-to-complete-registration/#post-24790

    Otherwise, you can’t really use this plugin with your server continually giving a 503 error due to some kind of conflict.

    As an admin user, you can go to the “Settings -> Tools” menu and generate a new *unique link* for an unfinished profile. Use that special URL yourself to complete the registration.

    Alternatively, you can delete that unfinished profile and then manually add a new member manually from the admin dashboard as explained on the following documentation:
    https://simple-membership-plugin.com/manually-adding-members-site/

    November 18, 2022 at 11:32 pm #24795
    graciax452
    Participant

    Using the generated the completion URL still gives the same 503 error whether i or it or the customer does it so that has not helped. I will try create a new member altogether but that’s not feasible going forward, so I hope that ionos can solve it.

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