Membership Plugin

WordPress Membership Plugin

[Support request] password gearbox problem

Simple Membership Plugin › Forums › Simple Membership Plugin › password gearbox problem

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 27, 2022 at 10:51 am #24325
    dariotoby
    Participant

    password gearbox problem
    This happens to me if a user changes the password from the Plug membership in the profile page, after clicking on Update, the page restarts and comes out of the login. Then click on Login, enter User and Password new just modified and does not enter the page restarts and remains out.
    To solve the problem I had to erase cookies. Then you can enter the new password.
    How to solve the problem?

    August 29, 2022 at 2:06 pm #24333
    mbrsolution
    Moderator

    Hi, do you have a cache plugin running in your site or your server by any chance?

    Kind regards.

    August 29, 2022 at 3:11 pm #24336
    dariotoby
    Participant

    yes w3 total cache
    I have already set up as of your post that I had seen these settings
    screenshot
    https://ibb.co/ZS66nvf

    August 30, 2022 at 12:52 am #24340
    mbrsolution
    Moderator

    Hi, once the member changes the password via the profile they need to log out and log back in. This is the normal process of our plugin.

    I just completed a test in my dev site. I logged in as a member, then I changed my password via the profile page. After entering the new password and clicking on the Update button the following message appeared: 

    Profile updated successfully. You will need to re-login since you changed your password.
You are not logged in.

    The above is the correct behavior of our plugin when changing the password via the members profile.

    Let me know if the information above helps you.

    Thank you.

    September 1, 2022 at 4:56 pm #24358
    dariotoby
    Participant

    It happens to me that if I go to the profile page and in the password fields I insert a different password and then click on Update.
    The page after a few seconds gives me an empty white page with the page the page I do not workwww.love4music.it has redirected you too many times.
    Try to delete cookies.
    Er_TOO_many_directs
    I do not appear to me any message that I changed passwords correctly and that I have to do login.
    Then delete the cookies of the plug-in membership the page restarts and I am not logged in and at this point I can log in with the new password

    September 5, 2022 at 8:19 am #24375
    admin
    Keymaster

    There seems to be a conflict on this site. Please do the following test:
    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

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