Membership Plugin

WordPress Membership Plugin

[Support request] System displays all users on sign in

Simple Membership Plugin › Forums › Simple Membership Plugin › System displays all users on sign in

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • January 2, 2022 at 5:22 pm #23430
    lindaje
    Participant

    I don’t know how to describe this any other way, so forum searches aren’t helping.

    When a user clicks on the sign-in dialogue, a list of all the users is displayed. Their password is ****’s but by clicking on the username, it allows entry.

    I’ve tested this on an incognito browser, and I’m not logged in anywhere.
    How do I stop this list from being displayed?

    https://ltcwclessons.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-02-at-9.12.40-AM.png

    January 3, 2022 at 11:48 pm #23436
    mbrsolution
    Moderator

    Hi, are you using the following addon?

    https://simple-membership-plugin.com/simple-membership-member-directory-listing-addon/

    Regards.

    January 5, 2022 at 3:15 am #23443
    lindaje
    Participant

    As I said, the problem I have is that all the users are displayed, with their passwords as *’s on login.
    I don’t want this to appear.

    When a user clicks on the sign-in dialogue, a list of all the users is displayed. Their password is ****’s but by clicking on the username, it allows entry.

    I’ve tested this on an incognito browser, and I’m not logged in anywhere.
    How do I stop this list from being displayed?

    I looked at the documentation for the plugin you suggest and I don’t see anywhere that it pertains to this problem. Perhaps I’m not reading it correctly?

    January 5, 2022 at 4:40 am #23444
    mbrsolution
    Moderator

    Hi, I think this might have something to do with a cache problem. Do you run a cache plugin in your site? Or does your server run any cache system?

    Regards.

    January 5, 2022 at 7:21 am #23447
    lindaje
    Participant

    I don’t have any caching plugins in the site, and it’s been in two different hosts, — the current one says this isn’t a cache problem.

    January 5, 2022 at 9:06 am #23449
    mbrsolution
    Moderator

    Hi, please carry out the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Let me know what happens.

    Thank you.

    January 5, 2022 at 3:02 pm #23452
    lindaje
    Participant

    This is a live membership site. This trouble shooting could shut down the site, could it not? Rebuilding the site is not a viable option. The plug-ins and theme are integral parts of this site.
    Is there no other option?

    January 5, 2022 at 4:12 pm #23453
    lindaje
    Participant

    If I disable all the plugins, how will I test this as one of the plugins is Simple Membership?

    January 5, 2022 at 5:53 pm #23455
    lindaje
    Participant

    I disabled all the plugins except simple membership.
    I changed the theme.
    Problem persists.

    January 6, 2022 at 2:21 am #23457
    mbrsolution
    Moderator

    Hi, I have submitted a message to the plugin developers to investigate further your issue.

    Kind regards.

    January 6, 2022 at 5:58 am #23459
    admin
    Keymaster

    That looks to be coming from your browser’s password remembering system. That does not come from our plugin. That plugin doesn’t have any capability to do that.

    Empty your browser’s cache and tell it to forget all the stored password then check it. Alternatively, you can download a completely different browser (example: Firefox or Chrome) and test the page with that browser.

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