Membership Plugin

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[Support request] Stripe Subsciption Questions

Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe Subsciption Questions

  • This topic has 6 replies, 3 voices, and was last updated 5 years, 4 months ago by colin.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • January 1, 2021 at 7:17 pm #21838
    colin
    Participant

    I am setting up 5 Pricing Plans for my 5 levels of membership monthly subscriptions, using Stripe.

    Questions:
    1. If 95% of my paid memberships will be from US subscribers, do I use the Stripe SCA Compliant Button, or the Stripe Subscription Legacy Button?

    2. After someone clicks on the subscribe button of their chosen Level and Pricing Plan, I understand they are taken to a Stripe page, where they complete the Stripe form. After payment there, where are they taken? Don’t they need to go back to my site, to a page where they complete a member regsitration form for their chosen level? If so, how do I set that up, so they go to a page on my site, where the regsitration form “knows” which membership level they paid for?

    Thanks.

    January 2, 2021 at 11:40 pm #21844
    mbrsolution
    Moderator

    Hi,

    1. If 95% of my paid memberships will be from US subscribers, do I use the Stripe SCA Compliant Button, or the Stripe Subscription Legacy Button?

    I would use Stripe SCA Compliant Button

    2. After someone clicks on the subscribe button of their chosen Level and Pricing Plan, I understand they are taken to a Stripe page, where they complete the Stripe form. After payment there, where are they taken? Don’t they need to go back to my site, to a page where they complete a member regsitration form for their chosen level? If so, how do I set that up, so they go to a page on my site, where the regsitration form “knows” which membership level they paid for?

    First read the following documentation.

    https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button/

    Second make sure you read the following documentation.

    https://simple-membership-plugin.com/create-stripe-subscription-button-membership-payment/

    The above explains the whole registration process using Stripe subscription/recurring payment buttons.

    Let me know if the above helps you.

    Thank you

    January 2, 2021 at 11:58 pm #21846
    colin
    Participant

    The second article says:
    If this is a payment made by a NEW member then the user will receive an email that contains a special link to complete the registration. Read the registration process overview documentation to learn more.
    If the payment is made by an EXISTING member then the membership level (associated with this payment button) is applied to the existing member’s profile.
    Note: The member must be logged into the site as a member for this plugin to recognize the user and treat him/her as an existing member.

    I offer a 10-day free trial period (without requiring a credit card). If within the 10 days a trial member likes what he sees, and comes back to the site to pay for a subscription:
    – if he logs in before upgrading, the system will recognize him and apply the new membbership level to his profile, correct?
    – but if during the free trial, he comes back to the pricing page and pays for an upgraded level,but does not log in (the pricing page does not require one to be logged in), what exactly happens?

    Also, if he decides to become a paid subscriber AFTER the 10 day trial has ended, what happens?

    Thanks.

    January 6, 2021 at 1:40 am #21867
    mbrsolution
    Moderator

    Hi,

    Don’t they need to go back to my site, to a page where they complete a member regsitration form for their chosen level? If so, how do I set that up, so they go to a page on my site, where the regsitration form “knows” which membership level they paid for?

    Check the following documentation.

    https://simple-membership-plugin.com/configure-after-registration-redirect-for-members/

    – if he logs in before upgrading, the system will recognize him and apply the new membbership level to his profile, correct?

    Yes that is correct. As long as it is within the 10 day free trial period. Then after the 10 day free trial period is over this person will have to pay to have access.

    – but if during the free trial, he comes back to the pricing page and pays for an upgraded level,but does not log in (the pricing page does not require one to be logged in), what exactly happens?

    He becomes a member because he paid for the premium membership level as long as he completes the registration process.

    Also, if he decides to become a paid subscriber AFTER the 10 day trial has ended, what happens?

    He becomes a member because he paid for the premium membership level.

    Let me know if the above helps you.

    Thank you

    January 7, 2021 at 1:28 am #21870
    admin
    Keymaster

    Please fully read the following page slowly (there is a lot of info packed in there that will be helpful in understanding how the registration process works):
    https://simple-membership-plugin.com/membership-registration-process-overview/

    If you don’t fully read the above mentioned documentation and try to understand how this particular plugin works, you may feel a little bit confused. So I want to make sure that you have read it and have that general understanding of our plugin’s registration process.

    Now, given the kind of setup you are wanting to have, I would recommend that you try the following setup (as far as I understand it):
    https://simple-membership-plugin.com/allowing-members-create-account-prior-completing-membership-payment/

    So the idea is that a user will create a basic free account on your site first. Then they will go the payment page and make a payment using the Stripe payment button. Upon successful payment, their account will be updated to the paid membership level (that they paid for). This way, they don’t have to come back to your site to complete anything (since the user account was already created before the payment). Only the account’s permission (membership level) gets updated in the background after the payment.

    January 7, 2021 at 5:22 am #21871
    colin
    Participant

    Thanks.

    I am still looking for instruction as to what happens if, after the 10 day free trial has passed, and the person LATER decides he wants to buy a paid membership.

    Can he still login after his trial period has expired? I assume his log in won’t work and he has to re-register. Can he use his same email address again to re-register, or will your software reject him trying to register a second time with the same email address?

    January 7, 2021 at 6:48 pm #21873
    colin
    Participant

    Does this advanced setting (see below) resolve the issue of how free trial members whose trial has already expired, can later login and become a paid member?

    If so, what does the expired member see after logging in…ie. what page does he see?

    Advanced Settings
    This page allows you to configure some advanced features of the plugin.
    Enable Expired Account Login
    When enabled, expired members will be able to log into the system but won’t be able to view any protected content. This allows them to easily renew their account by making another payment.

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