Membership Plugin

WordPress Membership Plugin

[Support request] How to upgrade a member via payment without extending the membership period?

Simple Membership Plugin › Forums › Simple Membership Plugin › How to upgrade a member via payment without extending the membership period?

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Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • April 30, 2020 at 2:45 pm #20209
    Ralf
    Participant

    Hi!

    Thanks for a great plugin! I am now getting pretty used to it and have implemented several addons for a better flow.
    One think I haven’t been able to solve is how do upgrade a member from one membership level to another, WITHOUT extending the membership period?
    I have not been able to find anything about this. I noticed that for every payment, the membership period is extended (added to present time) with my duration of my standard duration of 1 year.

    Thanks for any input!

    April 30, 2020 at 11:15 pm #20214
    mbrsolution
    Moderator

    Hi, please check the following documentation.

    https://simple-membership-plugin.com/manual-button-to-allow-updating-changing-membership-level/

    Let me know if this helps you.

    Thank you

    May 1, 2020 at 8:31 am #20216
    Ralf
    Participant

    Thanks for the quick reply! The solution presented there is for an upgrade, but free of charge. I need my members to pay for the difference between the two levels, but keeping the same membership time. This should be a very common case in the real world, and I was expecting a solution with the plugin for this otherwise excellent and simple to use plugin. Is there another way to accomplish this?

    Thanks!

    May 4, 2020 at 12:41 am #20222
    mbrsolution
    Moderator

    Hi, I have submitted a message to the developers to investigate further your issue/request.

    Thank you

    May 4, 2020 at 1:45 am #20223
    admin
    Keymaster

    Hi, At the moment there isn’t an automated way to calculate the difference in amount and auto-create a payment button with that amount. This kind of setup will need a manual step at the moment due to the way our plugin is structured.

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