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[Support request] Japanese translations of the form and login message aren't reflected

Simple Membership Plugin › Forums › Simple Membership Plugin › Japanese translations of the form and login message aren't reflected

Tagged: Japanese, translation

  • This topic has 1 reply, 2 voices, and was last updated 6 years, 8 months ago by mbrsolution.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • September 15, 2019 at 10:22 am #18905
    RyoSaito
    Participant

    Hi all,

    I’m trying to translate the form and login message to Japanese. I have updated the simple-membership-ja.po file, but the form and messages are still displayed in English.

    What I did
    I have updated the simple-membership-ja.po file using Loco Translate Plugin. The file is correctly updated.
    <a href=”https://drive.google.com/file/d/1Azdx74XPj94rjgjkSyYop8sB5rNP_mOJ/view“>ScreenShot

    What’s happening
    However, the interface is still in English.
    <a href=”https://drive.google.com/file/d/1xUHOQ6uVzFZzKWWo_Rsi_0ikL5huLL-G/view?usp=sharing“>screen shot of the form
    <a href=”https://drive.google.com/file/d/106_kwccTkF2qdMuddfyOXoDk48sZJPcZ/view?usp=sharing“>screen shot of login message

    What I tried
    Relocated the file to languages/plugins/simple-membership-ja.po, but nothing happened.
    Removed cache and cookie.
    Confirmed the WordPress language setting is in Japanese
    <a href=”https://drive.google.com/file/d/170z2fQd_AmYuTZYk2P2FYAhs7uHsGrNe/view?usp=sharing“>screen shot of language setting
    Synced the simple-membership-ja.po file to reflect the latest simple-membership.pot file updates.
    Confirmed that some internal interface was translated to Japanese, but updating the simple-membership-ja.po file doesn’t change internal interface translation as well.
    <a href=”https://drive.google.com/file/d/1-UZasnx3Q2GtYCykZyBiuvZV2gyWUV6u/view?usp=sharing“>screen shot of the Japanese interface

    Best regards,
    Ryo

    September 17, 2019 at 2:02 am #18909
    mbrsolution
    Moderator

    Hi, thank you for contacting us. Before we can go any further please carry out the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Once you have completed the above, please carry out the following steps:

    First create a backup of your site just in case something goes wrong. One the back up has been created, deactivate and delete our plugin. Then install a fresh new copy and activate it. Then check to see if the plugin is translated into Japanese.

    Let me know how you go.

    Thank you

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